The Executive Director plays an integral role in the success of our team, our community and creating a place our residents are proud to call home.
The primary purpose of this position is to provide overall leadership and management of the Assisted Living and or Memory Care community, including developing, coordinating, directing, and administering policies and procedures relating to all phases of operations, resident care, and public relations in accordance with current federal, state, and local standards, guidelines, and regulations that govern the protection of the rights of the residents and employees, as may be directed by the Regional Operations Director.
Essential Job Functions
ADMINISTRATION:
- Plan, develop, organize, implement, evaluate and direct the facility programs and activities.
- Maintain, adhere and communicate written policies and procedures that govern the operation of the facility.
- Maintain job descriptions for each staff position in accordance with the Americans with Disabilities act, OSHA, and other pertinent laws governing job positions.
- Complete performance evaluations on an annual basis for department managers.
- Assist department managers in the development and use of departmental policies and procedures.
- Represent the facility in dealings with outside agencies, including governmental agencies and third-party payers, or provide an authorized representative of the facility when unable to attend such meetings.
- Make routine inspections of the facility to ensure that established departmental policies and procedures are being implemented and followed.
- Participate in facility surveys (inspections) made by authorized government agencies. Review and develop a plan of correction for deficiencies noted during survey inspections and provide a written copy of such plan to management as requested.
- Maintain an adequate liaison with families and residents.
- Maintain good public relations program that serves the best interest of the facility and the community alike.
- Ensure that all residents receive care in a manner and in an environment that maintains or enhances their quality of life without abridging the safety and rights of other residents.
- Provide oversight of Memory Care programming, including specialized dementia care services, therapeutic activities, and person-centered care approaches if applicable.
- Ensure appropriate security measures and wandering prevention systems are in place and function for Memory Care residents.
- Lead facility marketing and sales activities, including oversight of census management, occupancy goals, prospect follow-up, community outreach, and competitive positioning.
- Perform other job-related duties as assigned.
- Oversee clinical and wellness operations, including supervision of the Health Services Director/Wellness Director and nursing staff.
- Ensure compliance with medication management policies and procedures in accordance with state regulations.
- Coordinate with physicians, hospice providers, home health agencies, and other healthcare partners to ensure continuity of care for residents.
- Oversee resident assessment processes for move-ins, level of care changes, and transitions within the community.
PERSONNEL FUNCTIONS
- Assist in the recruitment and selection of competent department managers, supervisors, consultants and other auxiliary personnel.
- Work with department managers concerning the operation of their departments to assist in eliminating/correcting problem areas, and/or improvement of services.
- Ensure that an adequate number of appropriately trained professional and auxiliary personnel are always on duty.
- Assist in staff development. Formally and informally monitor performance of personnel and ensure adjustments/corrections are made by using coaching, counseling, and discipline methods. Resolve staff performance issues including those that may lead to termination.
- Maintain an excellent working relationship with the medical profession and other health related facilities and organizations through formal working and transfer agreements.
- Assist in the planning, conducting, and scheduling of in-service training classes, on-the-job training and orientation programs to ensure that current material and programs are continuously provided.
- Ensure all staff are completely required to have dementia care and Assisted Living-specific training in accordance with state regulations and company policy.
SAFETY AND SANITATION
- Ensure that all facility personnel, residents, visitors, etc., follow established safety regulations, including fire protection/prevention, smoking regulations, infection control, etc.
- Ensure that the building and grounds are maintained in good repair.
- Review accident/incident reports and establish an effective accident prevention program.
- Ensure development of county-approved Disaster Plan.
EQUIPMENT AND SUPPLY FUNCTIONS
- Authorize the purchase of major equipment/supplies in accordance with established purchasing policies and procedures.
- Ensure that the building and grounds are maintained in good repair.
BUDGET AND PLANNING FUNCTIONS
- Prepare an annual operating budget for approval by the management and allocate the resources to carry out programs and activities of the facility.
- Assist in the establishment and maintenance of adequate facility systems that reflects the operating cost of the facility.
- Monitor and manage accounts receivable, collections, and resident billing processes.
- Maintain accountability for community financial performance, including revenue, expenses, and profitability targets.
Knowledge and Critical Skills
- Be able to make independent decisions and follow instructions.
- Deal tactfully with personnel, prospects, residents, family members, visitors, government agencies/personnel, and the public.
- Capable of working with ill, disabled, elderly, and emotionally upset people within the facility.
- Knowledge of dementia care practices, including person-centered care approaches and behavioral intervention techniques.
- Communicate effectively in a manner that is sufficient for effective communication with supervisors, team members, prospects, residents, and families.
- Knowledge/proficiency of Microsoft Office Suite.
Education and Experience
- Must meet all applicable state and federal requirements for this position.
- A bachelor's degree is necessary. A degree in Public Health Administration or Business Administration, or a health-related degree is preferred but not required.
- Must have, as a minimum, 5 years of experience in a supervisory capacity in an Assisted Living, Memory Care, or long-term care setting. Experience with state Assisted Living regulations preferred.
- Must possess a current, unencumbered Assisted Living Administrator license, or meet the licensure requirements of this State for operating an Assisted Living/Memory Care community.
Supervisory Responsibility
This position does have direct reports and supervisory requirements.
Requirements:
Riverstone of Mankato has served the Mankato community since 2019. Here, team members serve a range of lifestyles and care levels, including independent living, assisted living, and memory care. We take pride in delivering Platinum Service®, our commitment to put residents and their families at the heart of everything we do. Join our team and come see why our team members consistently place Stonehaven Senior Living above other communities as a great place to work.
Compensation: $125,000–$135,000 base salary with additional bonus opportunities
