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Consumer Advocate Virtual Assistant

RECOVER-AID
Audubon, PA

Job Details

Qualifications

Customer communication
Microsoft Excel
Word embeddings
English
Research
Client database systems
Productivity software
Customer information system software

Full Job Description

Research - Between the Lines - Tracking

Part Time - 1099 - REMOTE POSITION

RECOVER-AID.org specializes in the nationwide recovery of unclaimed funds to its rightful owner. We find the funds and recover the funds, no surprises! - Since 2021

Compensation

2% of (Consumer's Recovered Funds minus Expenses).

For Example - $20,000 (Consumer's Recovered Funds minus RECOVER-AID.org's Expenses) x .02 = $400.00 (Compensation)

The above example represents one (1) Consumer and an estimated total of 2.5 hours with/for the Consumer.

For awareness - The time to recover the funds may range from 6-12 months. A 6-month commitment minimum would best serve the Consumer Advocate Virtual Assistant.

Job Description

The Consumer Advocate Virtual Assistant at RECOVER-AID.org is responsible for performing the day-to-day operations of the Advocacy. This includes ensuring efficient workflow and maintaining high-quality service delivery to the Sales Group. The Consumer Advocate Virtual Assistant will also be responsible for analyzing the process-flow to identify areas for improvement and implementing strategies to enhance the overall performance of the Advocacy.

Responsibilities of the Consumer Advocate Virtual Assistant

Gather, investigate and research data via online public databases for a monthly quota of owner entries per month to support the Sales Group.
Schedule meetings with the Consumer and Sales.
Conduct mailing correspondence to prospective Consumers and Clients.
Contact Government agencies and maintain the government contact list.
Contact commissioned Notary Public and licensed Attorneys to arrange meeting times with the Client. Maintain Notary Public and Attorney’s lists, accordingly.
Understanding of Agency rules and State estate instruments/practices.
Establish and support metrics reporting.

Qualifications and Requirements

Education: Minimum of Associates degree in business, technology, analytics, or research field, or equivalent experience/credits.
Strong leadership and communication skills are essential, as the Consumer Advocate Virtual Assistant will be responsible for collaborating with the Sales Group.
Requires a "Connect-the-dots" approach with skills of an inquisitive thought/puzzle solver.
Candidates should also have a solid understanding of data compilation and be able to use it to drive decision-making and process improvements.
Detail-oriented with high accuracy.
Capability to work independently.
Organization and planning skills: Set priorities to manage multiple assignments and project deliverables.
Prior data research and metrics reporting experience preferred.
Proficient with Microsoft Office namely MS Word, MS Excel and online Customer Relationship Management (CRM) applications.

Training and Schedule

Company to provide .pdf, video, and/or in-person training.

Physical Requirements

Possess effective communication skills through speech, listening and fluency in English.

Tool Requirements

The Consumer Advocate Virtual Assistant shall be responsible for providing all tools and equipment necessary for the performance of the Services including, for example, all computer hardware, and related components, telephone, Windows MS Office software, and access to the internet, and shall be accessible via telephone, e-mail and text messaging.

Personal Computer shall have Microsoft Office Home and Student 2019 or a more current Microsoft Office product version that supports MS Word and MS Excel.

To Apply

Please submit your resume detailing your relevant experience along with Answers (Yes or No) to the following seven (7) questions to the email address - [email protected]

In your submission (Subject Line) - please notate - Consumer Advocate Virtual Assistant

1. Would you be authorized to work in the United States of America?

2. Education: Would you have at least an Associate's Degree or equivalent credits?

3. Would you have a smartphone or equivalent to enable talk, text, and email?

4. Would you have a personal computer with access to the internet?

5. Would you have a quiet space (area) to perform your role?

6. Would you be comfortable with calling and speaking with Government officials, Attorneys and Notarial personnel?

7. Initially, The Consumer Advocate Virtual Assistant would be Best Served with working another job along with this effort (to compensate for the 6-12 month delay in gov't claims processing ie. payment) Would this work for You?

Thank you.

Help RECOVER-AID Help Consumers - Since 2021

Compensation

Job Description

Responsibilities of the Consumer Advocate Virtual Assistant

Qualifications and Requirements

Training and Schedule

Physical Requirements

Tool Requirements

To Apply

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