Overview of Position:
Looking for a career where your communication skills, personality, and drive can directly impact your income and growth potential? Heiser Automotive Group is seeking an energetic Business Development Center (BDC) Sales Representative to connect with customers, schedule appointments, and help drive vehicle sales across one of Wisconsin's most respected dealer groups.
Key Responsibilities:
Customer Communication & Lead Management
Respond promptly to inbound leads via phone, email, and text messaging
Build strong relationships with customers by providing timely, professional, and friendly communication
Schedule appointments for sales consultants and ensure consistent follow-up
Maintain accurate records of customer interactions in CRM systems
Following up with unsold opportunities to drive engagement and conversion
This is more than a traditional call-center role. You'll use video messaging, text communication, social media, and digital tools to create a modern, personalized car-buying experience.
What We’re Looking For
High energy and positive attitude with a strong desire to succeed
Ambitious self-starter who takes initiative and ownership of their results
Team player who contributes to a collaborative, supportive environment
Excellent communication skills (verbal and written)
Strong organizational and multitasking abilities
Comfort with technology, social media platforms, and basic video creation
Passion for providing exceptional customer service
Preferred Experience
No automotive experience? No problem. If you're motivated, coachable, and enjoy helping customers, we'll provide the training needed for success.
Why Join Our Team?
Fast-paced, team-oriented environment
Several of our top-performing employees began their careers in this role. We promote from within and provide the training and support needed to advance your career.
Ongoing training and development
Competitive hourly pay plus performance bonuses with uncapped earning potential. Top performers are rewarded for delivering outstanding customer experiences and appointment results.
We invest in our team members by offering:
Health, Dental, and Vision Insurance
Company-paid Life Insurance
Disability, Accident, and Cancer Coverage
401(k) with Company Match
Paid Vacation and Holiday Pay
Flexible Scheduling
Ongoing Training and Professional Development
Career Advancement Opportunities
Employee Vehicle Purchase and Service Discounts
Rotating Weekend Shifts
About Heiser:
For more than 100 years, Heiser has been a family owned, premier automotive dealer group in Wisconsin. In December 2025, we were proud to expand into Door County with three new Heiser dealerships and a collision center. Heiser now has stores in Sturgeon Bay, West Bend, Glendale, West Allis and Milwaukee to serve Wisconsin families and businesses. Heiser features vehicle sales, parts/service centers, and body shops under the brands of Chevrolet, GMC, Cadillac, Ford, Lincoln, Toyota, Chrysler, Dodge, Jeep, Ram, plus Heiser’s Collision Centers and Heiser AutoMaxx Center. At Heiser we believe that “today’s your day” and we are currently seeking qualified candidates to join our highly successful TEAM. For more information on who we are, please visit our website at?www.heiser.com.
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