Quest Group Staffing is Searching for a professional Customer Care Specialist,
Job Details:
- Effectively, research, analyze and resolve customer issues via multiple work queues (including Social Media sites) in a courteous and timely manner
- Analyze customer complaints and provide appropriate corrective actions.
- Serve as liaison between customer support team, management, and customer to improve customer service and business productivity.
- Prepare documentation and reports on routine customer correspondence for future reference purpose.
Requirements:
- Ability to work independently in high stress environment; managing stress in a professional manner and without disruption to the operation, employees, or customers’
- Regular, consistent and punctual attendance. Must be able to work variable schedule(s) and overtime as necessary
- Team player within department, company and network
- Advanced level computer skills with basic Microsoft programs
Background Experiences
- 2-4 years minimum experience in customer support/contact center or sales support
- associates or bachelors degree preferred, but not required.
client is looking to HIRE Quickly - APPLY ASAP!!
Job Types: Full-time, Contract
Pay: $18.00 - $21.00 per hour
Benefits:
Work Location: In person
