About Langham Hospitality Group
A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.
The Langham Huntington, Pasadena, Los Angeles is located in Pasadena, California, in the heart of an upscale residential neighborhood bursting with historic gems like Albert Einstein's former residence and famous film locations including the homes from Mad Men and Father of the Bride .
Just up the street you'll find Pasadena's vibrant shopping and entertainment district boasting theaters, boutiques, incredible restaurants and world-class museums. And the hotel is just a short drive from the rest of Pasadena's must-see spots including the Rose Bowl stadium, The Huntington Library, Descanso Gardens, Kidspace Children's Museum and much more.
Check out what’s nearby, or inquire with our concierge team for recommendations on what to see, eat, and do in Pasadena and nearby Los Angeles.
DEPARTMENT: Guest Services
JOB TITLE: Bell Person
REPORTS TO: Bell Captain
SUPERVISES: n/a
PRIMARY OBJECTIVE OF POSITION:
Escort arriving and departing guests in a friendly, courteous manner to and from their accommodations, transporting their luggage. Acquaint each guest with rooms and in-house features.
RESPONSIBILITIES AND JOB DUTIES:
PHYSICAL DEMANDS:
- May be constantly in and out of doors. Vast changes in temperature dependent upon weather conditions. Frequent lifting with considerable bending and stooping.
- Physical activities include walking, talking, seeing, hearing, bending, stooping, touching, feeling, pushing, pulling, lifting, touching, standing, sitting, fingering, holding. Considerable hand and finger dexterity to lift and grasp objects such as room keys and luggage handles. May require continued repetitive bending and stooping.
Requires high levels of contract with all types of people. Interacting with people to a high degree as relates to needs or requests of guests. Immediate response is required.
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SPECIAL SKILLS REQUIRED:
- Ability to understand and follow written and or verbal instructions.
- Ability to effectively communicate verbally in English.
- Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information.
- Ability to read English language sufficient to ascertain information from luggage tags and claim checks to write numbers and names on claim checks and rooming lists.
Ability to grasp, lift and/or carry or otherwise move packages, boxes and luggage up to
80 lbs. continuously throughout shift.
- Ability to stand, walk and/or sit and continuously perform essential job functions.
- Sufficient manual dexterity in one hand to be able to load and unload luggage.
Ability to perform tasks requiring bending, stooping, kneeling, and walking significant distances on property.
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EDUCATION REQUIRED:
Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred.
EXPERIENCE REQUIRED:
No prior experience required. Prior guest service or hospitality experience preferred.
LICENSES OR CERTIFICATES:
Valid Driver’s License.
SALARY:
$19.06 + TIPS
For more information about the property, please visit: https://www.langhamhotels.com/en/the-langham/los-angeles/
