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You are a hardworking, customer‑focused communicator who enjoys connecting with people and providing exceptional service. With strong phone etiquette, a positive attitude, and a willingness to learn, you’re excited about starting or growing a career in the automotive industry—no prior automotive experience required.
In this role, you’ll be responsible for reaching out to customers by phone, email, and text to schedule appointments with the sales team. You play a key role in creating a smooth, welcoming experience by connecting customers with the right people at the right time. The ideal candidate brings energy, professionalism, and a genuine desire to help customers every step of the way.
You’ll join Tonkin Hillsboro Chevrolet, a dealership known for delivering an exceptional customer experience and providing a supportive environment where team members are trained, encouraged, and set up for long‑term success.
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Why Join Tonkin Family of Dealerships?
At Tonkin Family of Dealerships, we believe our people are the driving force behind our success. When you join our team, you become part of a long‑standing automotive group that values growth, teamwork, and long‑term opportunity.
What we offer:
A supportive, team‑oriented culture where your contributions are valued
Opportunities for career growth and advancement across multiple dealerships
Ongoing training and development to help you succeed in your role
A stable, well‑established organization with a strong reputation
Competitive compensation and benefits packages (role‑dependent)
A commitment to providing exceptional customer experiences
Automotive Sales BDC Representative Job Responsibilities
Schedule appointments for customers to visit the dealership and meet with the sales team
Deliver exceptional customer service in a fast-paced, high-energy environment
Follow up with leads via phone calls, texts, or emails to confirm appointments and provide additional information
Answer inbound calls and emails, addressing customer inquiries and scheduling requests
Maintain organized records of customer interactions and appointments
Automotive Sales BDC Representative Compensation and Benefits
In addition to competitive pay, our benefits are designed to support you and your family…
Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth
A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family
401(k) with Company Match
Generous Paid Time Off that begins accruing from Day 1
Exclusive employee pricing for you and your family on parts, service, and vehicles
Automotive Sales BDC Representative Qualifications
Prior experience in a Reception, Call Center, or BDC Representative role is preferred
Professional appearance and behavior
Strong computer and phone literacy
Excellent phone etiquette and communication skills
Ability to work in a fast-paced environment while maintaining a positive, customer-focused attitude
Corporate requirements: Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check and pre-employment drug screen.
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Your next career move starts here. Apply today and grow with us!
