JD Palatine (JDP) is a premier background screening company and currently recruiting for a Court Adjudication Specialist. This position is 100% work from home and responsible for processing courts related to employment/volunteer background screening applications. Accountable for working within client and credit reporting agency guidelines in order to provide minimal turnaround and high-quality results on requests. Each request must be handled professionally and in a timely manner, adhering to company policies and procedures. The position is fast paced, requires tremendous attention to detail and the ability to work within a team environment is required.
ROLES AND RESPONSIBILITIES:
· Process searches in response to client pre-employment background screening requests
· Functions positively on a team
· Great attention to detail
· Effective time management skills
· Ability to produce work of the highest quality level.
· Analytical/Problem Solving - Identifies and resolves problems. Searches and retrieves missing or confirming information from various sources including an applicant’s history and other completed criminal searches.
· Quantity of Work- Ensures the completion of individual search.
· Sense of urgency to meet client and organizational expectations
· Ability to thrive in a dynamic team environment, as well as act independently
· Strong computer skills, including internet and Excel. Must be able to work off an Excel Spreadsheet
· Ability to communicate with manager when needing additional information
· Ability to adhere to processes, procedures and guidelines during the execution of tasks and assignments.
· Ensure all services required by clients are completed properly and in accordance with company procedures and client scope of work
· Adjudicate records based on scoring matrix set by clients in a timely manner with extremely high level of accuracy
· Provide timely follow-up and follow-through on all applicable client questions and/or concerns stemming from an adjudication result
· Releases information and documents in accordance with the Public Information Act, the Fair Credit Reporting Act, Sarbanes-Oxley Act and other applicable laws and procedures
· Ensure adherence to guidelines, regulations and processes where applicable while exercising judgment and reasoning abilities to solve problems.
· Utilize critical thinking skills to assess and analyze information and exercise good judgment.
· Strict Confidentiality Standards
REQUIREMENTS:
* H.S. Diploma Required, Associates Degree or Higher a plus; preferably in Criminal Justice
* Ability to meet deadlines under pressure
* Strong communication skills, including the ability to effectively communicate via written or verbal methods
* Great attention to detail
* Effective time management skills
* Ability to produce work of the highest quality level.
* Good problem solving and analytical skills
* Strong computer skills, including internet, Word, Excel, PowerPoint, Project, Outlook and PC Based applications.
EXPERIENCE:
* Minimum 2 years relevant work experience, preferably in the background screening industry
* Prior military, police or business-intelligence experience a plus
* Prior criminal research, adjudication and/or quality experience a plus
* Familiarity with FCRA a plus
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- 401(k) matching
- Bereavement leave
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Shift availability:
Work Location: Remote
