This role will focus on employees, workplace culture, performance, and the systems that support the employee lifecycle.
Employee Management
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Oversee hiring, onboarding, and orientation
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Create and maintain job descriptions
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Manage employee performance reviews
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Handle disciplinary actions and performance improvement plans
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Address employee conflicts and workplace concerns
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Develop retention and employee engagement strategies
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Ensuring tasks are being completed each week
Policies & Compliance
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Develop and maintain employee policies and procedures
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Ensure compliance with employment laws and regulations
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Manage employee handbooks
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Oversee attendance, PTO, leave, and workplace policies
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Partner with leadership on sensitive employee issues
Compensation & Benefits
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Coordinate benefits administration
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Develop incentive and recognition programs
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Help ensure pay practices are consistent and competitive
Training & Development
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Create staff training programs
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Develop leadership training for managers
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Identify skill gaps and opportunities for employee development
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Establish career-growth pathways
Culture & Employee Experience
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Build a positive workplace culture
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Develop employee recognition programs
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Conduct employee engagement surveys
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Help plan employee events/outings
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Oversee staff committees
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Improve communication between leadership and staff
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Organize initiatives that improve morale and teamwork
Strategic Responsibilities
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Work closely with the owner/Practice Director and other leadership roles
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Establish HR goals and metrics
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Analyze turnover, staffing, absenteeism, and performance trends
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Help leadership make staffing and organizational decisions
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Develop plans for growing the organization
Experience:
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At least 2+ years of Management experience
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HR experience
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Batchelor Degree
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Healthcare experience
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Experience supporting physicians, medical assistants, front office staff and administrative team.
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Experience of recruiting, hiring and onboarding new employees
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Experience with training and development