Are you looking for an exciting and fulfilling career with one of the Best Employers in Ohio? If you’d like to join a team of dedicated associates in a collaborative work environment where there’s always something exciting happening – think ice cream trucks, summer cookouts, onsite yoga, holiday parties, paid time off to go to Kings Island and so much more – you found the right place with CASTO.
CASTO has been recognized as a best place to work ten times, a healthy employer eight times, and even named a healthiest employer in America. We have an exceptional team, outstanding benefits including paid volunteer time and a robust incentive-based wellness program, an innovative environment, and a supportive company culture, so you can understand why the average tenure of our associates is more than 10 years!
BASIC FUNCTION: The Assistant Property Manager contributes to the financial aspects of the community while also providing excellent customer service to residents and prospective residents. The Assistant Property Manager supports both the Leasing Consultant and the Property Manager with their job responsibilities as needed.
MAJOR DUTIES AND RESPONSIBILITIES
- Develop positive relationships with prospective and current residents
- Address questions, concerns, and complaints in a timely manner
- Enter all deposit and rent checks
- Manage resident accounts to ensure rental payments are made on time and in full
- Send credit and balance letters
- Send utility delinquency letters
- Manage monthly property reports
- Ensure that all invoices received from Accounts Payable are approved and paid in a timely manner.
- Greet all prospective residents in a friendly and professional manner
- Generate interest in the community by touring the property and available apartment homes with prospects
- Maintain accurate availability and pricing
- Process prospective resident’s application
- Email move in information within 24 hours of application being approved
- Thoroughly inspect apartment home prior to move in and ensure any maintenance concerns are addressed
- All other duties as assigned or requested
SKILLS, TRAITS AND QUALIFICATIONS
- Demonstrates strong organizational skills
- Detail oriented with the ability to manage time efficiently
- Strong communication skills with the ability to interact professionally with residents and prospective residents
- Ability to calmly resolve disputes and complaints
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
