POSITION SUMMARY
McCarthy Holdings, Inc. is seeking a skilled and motivated System Engineer I to join our Server Operations Team. As a System Engineer I, you will play a crucial role in ensuring the stability, security, and performance of our IT infrastructure, including installation, configuration, troubleshooting, and maintenance of business-critical systems vital to daily operations. System Engineer I must adhere to the company SLA for system uptime and customer response. This position reports to the Manager of Server Operations.
RESPONSIBILITIES
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General level 3 support for help desk and end users in the areas of Server, Storage, AD Account management, Cloud operations and Microsoft 365 Administration.
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Active Directory and Azure AD (Entra ID) basic administration including user/group management.
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Exchange and SharePoint Online administration and support
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Perform routine system maintenance tasks, including software updates, server patch management, vulnerability remediation, system backups and quarterly restore testing.
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Configure, maintain, and optimize servers, both physical and virtual, to support various applications and services. Primarily Windows Server OS.
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OKTA authentication and configuration of new SSO/SAML applications and troubleshooting authentication issues and changes.
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Monitor system performance and troubleshoot issues proactively to ensure optimal system uptime.
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Data archival/recovery, configuration, maintenance, and troubleshooting
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Providing support to various groups for email searches, legal discovery, or legal hold procedures
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Implement security best practices and remediations to protect the infrastructure from potential threats and vulnerabilities.
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Maintain accurate and up-to-date documentation of system configurations, procedures, and troubleshooting guides
QUALIFICATIONS
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Proven experience as a System Administrator, System Engineer or similar role.
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Strong listening, communication, collaboration and interpersonal skills.
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Strong organizational skills.
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Ability to work with a team and individually.
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Strong desire to provide exceptional customer service.
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Driven to evaluate and recommend continuous improvement initiatives.
Minimum two years’ experience with the following:
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Strong knowledge of Windows Server Operating Systems
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Strong understanding of security best practices.
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Basic experience with writing PowerShell scripts to perform administrative tasks
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Basic knowledge of Microsoft Active Directory, Azure AD and SSO
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Basic knowledge of Office 365 (account/mailbox creation and troubleshooting)
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Experience with backup software/hardware operation and configuration.
Additional Experience and Skills that are not required but would be beneficial:
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Virtualization technologies (VMWare ESX, Hyper-V)
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Public Cloud platforms (AWS/Azure)
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Okta or Entra SSO
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Tenable, Nessus or other vulnerability management products
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Cohesity DMaaS
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Online storage platforms such as OneDrive & SharePoint
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Storage Systems (SAN) such as NetApp, Tegile, or Pure
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System and network administration in both Windows and Linux environments
McCarthy is proud to be an equal opportunity employer, including disability and protected veteran status.
