Job Description
Domino's Pizza in Berkeley, United States is seeking a friendly and customer-focused Customer Service Representative to join our team at our 9432 Natural Bridge Rd location. As the first point of contact for our valued customers, you'll play a crucial role in ensuring a positive dining experience while supporting our busy restaurant operations.
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Answer incoming phone calls and take customer orders accurately and efficiently
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Provide exceptional customer service, addressing inquiries and resolving issues promptly
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Process cash and credit card transactions
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Assist in pizza preparation and other food service tasks as needed
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Maintain a clean and organized work environment
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Collaborate with team members to ensure timely order fulfillment
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Handle multiple tasks simultaneously during peak hours
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Lift and move items weighing up to 25 lbs
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Adhere to company policies and food safety regulations
Qualifications
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Excellent communication and interpersonal skills
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Strong customer service orientation with a friendly and professional demeanor
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Ability to work in a fast-paced environment and handle multiple tasks efficiently
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Basic computer skills for order processing and cash register operation
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Flexibility to work various shifts, including weekends and holidays
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Physical ability to stand for extended periods and lift up to 25 lbs
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Team player with a positive attitude and willingness to learn
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Ability to follow directions and adhere to food safety protocols
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Time management and organizational skills
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High school diploma or equivalent preferred
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Previous experience in food service or customer service is a plus, but not required
Additional Information
All your information will be kept confidential according to EEO guidelines.
