Janitorial Supply Sales Associate
Company: Norsan
Position: Janitorial Supply Sales Associate
Employment Type: Full-Time
Position Summary
Norsan is seeking a motivated, dependable, and customer-focused Janitorial Supply Sales Associate to help grow our customer base and provide excellent service to existing accounts. This position is responsible for selling janitorial supplies, cleaning chemicals, paper products, liners, dispensers, equipment, and related facility-maintenance products to commercial customers.
The ideal candidate enjoys building relationships, solving customer problems, and identifying opportunities to help customers maintain cleaner, safer, and more efficient facilities. This role combines account management, new business development, product knowledge, and hands-on customer service.
Key Responsibilities
- Develop and maintain strong relationships with new and existing Norsan customers.
- Prospect for new business through phone calls, referrals, networking, in-person visits, and other sales activities.
- Meet with customers to understand their cleaning, sanitation, and facility-supply needs.
- Recommend appropriate products and solutions based on customer needs, usage, budget, and facility requirements.
- Prepare quotes, follow up on opportunities, and close sales.
- Maintain regular communication with existing accounts and identify opportunities to increase sales.
- Introduce customers to new products, cost-saving alternatives, and improved cleaning solutions.
- Demonstrate cleaning products, chemicals, dispensers, equipment, and other products when appropriate.
- Assist customers with product questions, ordering, substitutions, and basic troubleshooting.
- Coordinate with Norsan's customer service, warehouse, purchasing, and delivery teams to ensure customers receive excellent service.
- Maintain accurate customer, pricing, sales, and follow-up information.
- Stay knowledgeable about Norsan's product offerings and developments within the janitorial and sanitation industry.
- Work toward individual and company sales and profitability goals.
- Represent Norsan professionally and build long-term relationships within the communities and markets we serve.
Qualifications
- Previous sales or customer service experience preferred.
- Experience in janitorial supplies, sanitation, facility maintenance, distribution, or a related industry is a plus.
- Strong communication and interpersonal skills.
- Comfortable developing new business and contacting prospective customers.
- Ability to build and maintain long-term customer relationships.
- Self-motivated, organized, dependable, and able to manage multiple customer accounts.
- Ability to learn product specifications and recommend solutions based on customer needs.
- Basic computer skills and ability to learn Norsan's ordering, CRM, and sales systems.
- Valid driver's license and reliable transportation.
- Ability to occasionally lift and handle product samples or supplies.
What We're Looking For
We are looking for someone who takes ownership of their customers and understands that successful sales are built on service, reliability, product knowledge, and trust. The right person will be comfortable both developing new accounts and taking care of established customers.
This is a strong opportunity for someone who wants to build a career in sales while developing long-term relationships with businesses that depend on Norsan for their everyday cleaning and facility-supply needs.
Compensation & Benefits
Norsan offers a competitive compensation package based on experience and performance. Compensation may include base pay and sales incentives or commission, company car to use while working, cell phone along with other company benefits available to eligible employees.
About Norsan
Norsan provides janitorial, sanitation, cleaning, and facility-supply solutions to commercial customers. Our goal is to be more than a supplier—we strive to be a dependable partner our customers can count on for quality products, knowledgeable service, and practical solutions. we have been family owned and operated since 1954.
Norsan is an equal opportunity employer.
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Paid time off
Work Location: In person
