Job Description
DUTIES & ESSENTIAL JOB FUNCTIONS
Front Desk Associate
- Greets, registers, and assigns rooms to guests of the hotel.
- Actively look for ways to assist guests.
- Keeps records of room availability and guests’ accounts, manually or using the PMS computer (PMS = property management system).
- Computes bill, collects payments and makes change for guests using cash and credit cards.
- Makes and confirms reservations.
- Posts charges, such as room, telephone or faxes to guest ledger manually or using the computer.
- Transmits and receives messages using telephone and telephone switchboard.
- Issues room keys to guests.
- Date-stamps, sorts, and racks incoming mail and messages.
- Answers inquiries related to hotel rates, physical layout and services; registration of guests; and shopping, dining, entertainment and travel directions.
- Complete daily shift reports.
- Understand, participate in, and execute emergency procedures as necessary.
- Ensure work area and lobby cleanliness is maintained.
- Help wash, dry, fold, and shelf laundry from the day.
Room Attentant
- Cleans rooms, hallways, lobby, stairway and other work areas.
- Cleans carpeting, upholstered furniture and other items using vacuum cleaner.
- Dusts furniture and equipment.
- Empties wastebaskets
- Sweeps, scrubs, polishes floors, using brooms, mops, and/or powered cleaning machines.
- Collects soiled linens for laundering and receives and stores clean linen supplies in linen closet.
- Polishes metal work such as fixtures and fittings.
- Washes walls, ceiling and woodwork.
- Washes windows, door panels, and sills.
- Transports trash and waste to disposal area(s).
- Turns in lost and found items to supervisor following guidelines for documentation of items.
- Restocks carts at shift end, restock linen and storage areas.
- Maintains organization of storage areas and carts.
- Job Type: Part-time
Job Type: Part-time
Salary: $14.25 /per hour
Job Type: Part-time
Pay: $14.25 per hour
People with a criminal record are encouraged to apply
Work Location: In person
