Supports the deployment, configuration, and day-to-day administration of endpoint management platforms including Workspace One, Intune, and Jamf. This role ensures secure, reliable management of enterprise devices and assists in implementing UEM solutions across the enterprise.
Position requires on-site support.
Responsibilities may include, but are not limited to:
- Administer Workspace One, Microsoft Intune, and/or Jamf environments, including configuration profiles, compliance policies, and device enrollment workflows.
- Support device lifecycle tasks including provisioning, enrollment, patch management, and system updates.
- Assist with automation using PowerShell and other scripting tools.
- Respond to escalated issues from endpoint support teams.
- Maintain accurate device records and documentation.
- Participate in UEM testing efforts, including OS upgrade readiness, application deployments, and configuration policy validation
- Contribute to operational SOPs for lost/stolen device handling, ABM management, and compliance tracking.
