Sales & Administrative Support Representative
BRS Roofing Supply – Norcross, GA
Full-time | In-person
About the Role
BRS Roofing Supply, a fast-growing roofing and siding materials supplier in Norcross, GA, is looking for a Bilingual (English/Spanish) Sales & Administrative Support Representative. This role combines B2B sales development and CRM-driven lead management with front-desk administrative support — ideal for someone who thrives on building contractor relationships while keeping operations organized and on track.
Responsibilities
Customer & Institutional Service
- Handle phone calls, WhatsApp messages, emails, and walk-in visits promptly and professionally.
- Provide guidance on products (roofing, siding, building materials), services, hours, and processes.
- Represent BRS Roofing Supply's image professionally in every interaction.
Sales & CRM Management
- Contact new leads within 10 minutes of entry into the system.
- Qualify customer needs, recommend roofing/siding solutions, and follow through to close sales.
- Maintain accurate, up-to-date records in the CRM (Go High Level): customer info, notes, lead source, and pipeline stage.
- Develop new business with contractors, roofers, builders, and construction companies.
- Build and maintain strong relationships with existing customers.
- Prepare and send preliminary and formal quotes.
- Meet monthly sales goals and contribute to revenue growth.
Documentation & Administrative Support
- Organize, file, and digitize documents (POs, purchase orders, payment records, licenses).
- Scan, send files, print invoices, and support other departments with documentation.
- Manage incoming and outgoing correspondence (physical and digital).
Internal Coordination & Logistics
- Coordinate internal/external meeting schedules (confirmations, location, virtual links).
- Coordinate with the internal team on product availability, pricing, and deliveries.
- Provide administrative support to sales, operations, and accounting teams.
Cross-Departmental Support
- Process incoming invoices, manage signatures, and track pending documents.
- Route staff requests to the appropriate department leads.
- Help ensure smooth information flow across sales, logistics, accounting, and management.
Candidate Profile
- Bilingual English/Spanish required.
- Proven B2B sales experience, ideally in roofing, siding, construction materials, or a related industry. Metal roofing experience is a plus.
- CRM experience managing leads, follow-ups, quotes, and sales activity.
- Strong communication, negotiation, and customer service skills.
- Organized, proactive, and results-oriented.
- Valid driver's license preferred.
- Must be able to commute/relocate to Norcross, GA 30071.
Compensation & Benefits
- Base salary: $41,000/year
- Commission: 2.5%–3.5% based on sales performance and gross profit
- Monthly/quarterly performance bonuses
- Paid time off
- Professional development assistance
Work Location: In person – 2830 Simpson Circle, Norcross, GA 30071
To apply: Send your resume to [email protected], [email protected]
Pay: $41,000.00 - $55,000.00 per year
Language:
Work Location: In person
