Job Summary
We are seeking a dynamic and organized Receptionist/Administrative Assistant to join our team! In this vital role, you will be the first point of contact for visitors and callers, providing exceptional customer service while managing a variety of administrative tasks. Your energy, professionalism, and attention to detail will help ensure smooth daily operations and create a welcoming environment for clients, staff, and guests alike. This paid position offers an exciting opportunity to develop your office management skills in a fast-paced, supportive setting.
Responsibilities
- Greet clients warmly and professionally, ensuring they feel welcomed and attended to promptly
- Manage multi-line phone systems with excellent phone etiquette, directing calls efficiently, and taking accurate messages when needed
- Handle front desk duties including scheduling appointments and maintaining multiple calendars
- Perform data entry, filing, and document proofreading to ensure accuracy and organization of all records
- Utilize Slack and Google Workspace tools for correspondence, reports, and scheduling
- Support office management tasks such as inventory control and general office upkeep
- Provide customer support by addressing inquiries via phone, fax, or email with professionalism and clarity
- Process and streamline billing and health insurance plans with the billing coordinator
Requirements
- Proven office experience or clerical background with strong organizational skills
- Proficiency in computer literacy including Google Workspace, Slack, and EHR (Electronic Health Record). Specifically, SimplePractice and/or Headway
- Experience with multi-line phone systems and excellent phone etiquette
- Strong typing skills with attention to detail for proofreading documents and managing correspondence
- Ability to manage time efficiently in a fast-paced environment while multitasking seamlessly
- Previous experience as a dental or medical receptionist or personal assistant is advantageous but not required
- Exceptional customer service skills with a friendly demeanor and professional attitude
Join us in creating a positive first impression every day! This role offers the chance to grow your administrative expertise while supporting our team’s success. We value energetic and personable individuals who thrive on organization, communication, and delivering outstanding support in a lively office environment.
Pay: From $18.00 per hour
Work Location: In person
