At Standard Forge, we love waking up everyday to forge branding solutions for companies all across the country. This means staying up to date on the latest trends and techniques, but also keeping a solid footing in the past to understand what has worked and why.
We create brands that can stand the test of time by building a creative team with the resources to craft and present a consistent, trustworthy identity and message to a target markets.
The Account Manager will work directly with clients and lead design teams in planning and implementing new branding strategies, websites, content, and other assets in order to bring value to the clients and grow their businesses. We are looking for someone with excellent communication skills who will be the main point of contact and liaison between clients and Standard Forge in order to maximize client satisfaction, retention, and growth in a fast-paced environment.
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Regularly communicate with clients on status, timeline, deliverables, competitive-intelligence analysis, and other follow-up items
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Manage and execute online and print marketing strategies, including, but not limited to: SEO, social media, content development, newsletters, and email campaigns
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Work closely with other team members, including, but not limited to: Management, Sales Representatives, clients, and design team members
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Manage the campaign launch process from start to finish, including client kick-off call, strategy recommendation, asset collection, all the way to implementation
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Partner with clients and Sales Representatives to understand in-house offerings and recommend improvements, designs, and strategies
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Ability to show clients the benefits of a comprehensive branding strategy
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Understand each client's needs to provide effective and unique branding solutions
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Deliver exceptional service through efficient resolution of issues raised by clients
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Collaborate with other team members in order to meet strict deadlines
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Primary point of contact for customer on day-to-day account needs
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Understanding different industries, markets, and goals of strategic branding solutions
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Potentially provide support to Management and Sales Representatives during sales process, including presenting past successes, results, and solutions
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Strong communication, problem-solving, and presentation skills are a must
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Ability to manage time efficiently to multitask and meet strict deadlines
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Extremely organized and comfort managing multiple concurrent projects
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Ability to think on your own and solve problems without direction
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Proven experience with strong customer management skills and comfort interacting with clients and other professionals
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Desire to work in a start-up in flexible, professional environment with strong self-motivation
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Solution-oriented person who can show a track record of working around problems
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Knowledge and understanding of current digital marketing best practices, including SEO, PPC, social media, email, and others
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Complete understanding of the entire web development process (design, development, and deployment)
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Experience in Digital Media is a plus
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Intermediate proficiency in HTML, CSS, and various CMS platforms
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Desire to wear many different hats on an as-needed basis
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Customer-centric attitude with the ability to build and maintain strong relationships in a dynamic and fast paced environment
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Bachelor's Degree; or
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5+ Years Design Experience
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2+ Years in Leadership Role
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Professional Portfolio
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2-3 recommendations
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Must be within an hour and a half of Jackson, NJ (Can work remote, but may need to come into the office from time to time)
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Advanced knowledge of Microsoft Office Suite, including Word, PowerPoint, and Excel
This job description is a summary of the essential functions of the job and should not be considered an exhaustive or comprehensive list of all possible responsibilities, tasks,and duties.
Standard Forge utilizes a Portfolio-centered hiring process. We're looking for high-quality team members who are excited by the opportunity to grow with us and are more interested in your ability and how you can contribute to our team. In addition, if you don't meet the years of experience requirement, you can substitute a strong portfolio and additional recommendations.
This is a freelance, per project-based position with plenty of opportunity for growth. We have experienced rapid growth over the last year and are looking for strong candidates to grow into management positions. You will be part of a dynamic and growing team and given the early age of the company, you will have the opportunity to have a profound impact on our continued growth.
If you meet our requirements, complete the form on this page. Any application without a portfolio will not be reviewed. Please, no calls. Only those candidates selected for an interview will be contacted.
Standard Forge Inc is an Equal Opportunity Employer.
