Location: Park Manor of Cyfair
11001 Crescent Moon Dr, Houston, TX 77064
At SonderBloom, our primary objective is to provide exceptional environmental, dietary, and clinical dietitian services while prioritizing meaningful human connections. We are dedicated to elevating service standards and redefining success in our industry.
We uphold a set of core values that form the foundation of our organization:
· Transparency
· Always doing the right thing
· Making things happen
· Practicing empathy in every action
· Innovating to learn, grow, and drive change
· Placing service at the core of everything we do
With a dynamic and values-driven culture that embodies compassion, we strive to forge long- lasting partnerships and prioritize the well-being of individuals in all aspects of our operations.
The role of the Environmental Services Manager is to oversee and supervise the environmental services staff at a single site. This includes ensuring compliance with policies, procedures, and federal/state requirements. The manager provides leadership, support, coordination, and guidance to ensure that quality standards, inventory levels, safety guidelines, and customer service expectations are met. Additionally, they are responsible for coordinating and ensuring the timely and satisfactory completion of projects and programs within the building. The manager diligently maintains accurate records of income and expenditures, supplies, personnel, and equipment. They also ensure the proper maintenance and functionality of all equipment, as well as an adequate supply of janitorial materials for the facility. Furthermore, the manager acts as a liaison between building occupants or administrators and the environmental services staff. Effective and clear communication of directives from managers, building occupants, and administrators to the staff is an essential aspect of the manager's role. Training, quality control, and in-servicing staff are also among the manager's responsibilities. This includes conducting quality control inspections to assess work quality and maintain comprehensive documentation. The manager and their department are expected to always demonstrate professional conduct.
ESSENTIAL FUNCTIONS OF THE JOB:
JOB FUNCTION: People Management & Development
· Conduct interviews, hire and onboard Environmental staff for the department.
· Maintain optimal staffing levels and create schedules for all Environmental staff.
· Train Workers in housekeeping, laundry, and floor methods, procedures, and execution.
· Supervise, coordinate, and evaluate the performance of all Environmental services employees.
· Utilization of SonderBloom QA Tools Required
· Foster employee engagement by championing SonderBloom’s Mission, Values, Culture, and Company recognition programs.
· Perform other assigned duties.
JOB FUNCTION: Financial Management
· Engage in planning and budgeting activities.
· Manage a cost-effective program.
· Forecast and plan the procurement of supplies, and equipment.
· Maintain necessary records, including supply purchasing, inventory, income/expense, and personnel records.
· Perform other assigned duties.
JOB FUNCTION: Customer Service
· Interact appropriately with residents, clients, personnel, and the public.
· Respond to customer concerns in a prompt manner.
· Ensure established environmental and safety protocols are implemented and maintained.
· Perform other assigned duties.
JOB FUNCTION: Safety and Other
· Possess the ability to perform the job assignments of the light housekeeper, heavy housekeeper, laundry aide, and personal clothing worker, if necessary.
· Recognize hazards, follow appropriate protective equipment measures, read and
understand Safety Data Sheets (SDS) sheets, and communicate/train employees as needed.
· Handle and mix chemicals safely and properly.
· Develop, maintain, and implement infection control and universal precautions policies and procedures to ensure a sanitary environment is maintained at all times.
This includes ensuring that all environmental services personnel follow proper reporting, isolation, and handwashing procedures/techniques.
EDUCATION/TRAINING/WORK EXPERIENCE:
QUALIFICATIONS:
· A high school diploma or equivalent is preferred.
· Two years of experience in environmental services in a healthcare environment and personnel supervision are desired.
· Basic computer skills are preferred.
· Must provide a criminal background check.
KNOWLEDGE, SKILLS & ABILITIES
· The ability to motivate and supervise housekeeping, laundry, and floor care personnel.
· General knowledge and understanding of housekeeping, laundry, and floor care.
· The ability to understand and implement basic infection control procedures.
· The ability to handle and mix chemicals safely and properly.
· The ability to work all shifts as needed.
· Knowledge of housekeeping, laundry, and floor care program requirements.
· Knowledge of and ability to use all department equipment.
· The ability to maintain records and complete reports as required.
· Effective written and oral communication and teaching skills.
· An understanding of housekeeping, laundry, and floor care program finances.
· Skill in using public relations techniques to promote the environmental services program to clients and residents.
· The ability to interact positively with residents, clients, other personnel, and the public.
· Proficiency in computer software, including email, food service management technology programs, word processing programs, and spreadsheet software.
· Ability to prioritize multiple tasks and work effectively with a team.
· Strong communication, interpersonal, and organizational skills.
· Capacity to exercise independent judgment.
Computer software: Proficient in or ability to become proficient within the first 3 months
in using computer software, including but not limited to: E-mail, Food Service management technology programs, Microsoft Word, and Excel.
Machine operation: Copier, fax, calculator, computer, and other office equipment; all standard EVS equipment.
Special training: Please refer to environmental training manual.
Job Type: Full-time
Experience:
- EVS Management : 2 years (Required)
Work Location: In person
