Overview
Join a dynamic property management team as an Office Assistant, where your energy and organizational skills will keep our office running smoothly and efficiently. This vital role offers an exciting opportunity to support daily administrative operations, enhance customer interactions, and contribute to the seamless management of property-related activities. A central part of this position is helping applicants and tenants gather, complete, and submit the documentation required for leasing and compliance—ensuring files are accurate, complete, and audit-ready. If you thrive in a fast-paced environment, possess excellent communication skills, and enjoy multitasking, this position is perfect for you! All roles are paid positions, including internships, with opportunities for growth and professional development.
Duties
- Serve as the first point of contact at the front desk, welcoming visitors and tenants with professionalism and warmth
- Guide prospective applicants through the application process, explaining required documentation (identification, proof of income, employment verification, references, and related paperwork) and helping them assemble complete submissions
- Assist tenants in gathering and completing compliance-related documentation, including lease agreements, renewals, income certifications/recertifications, and any program-specific paperwork
- Review incoming applicant and tenant documents for completeness and accuracy, following up promptly to obtain missing or expiring items
- Manage multi-line phone systems, directing calls accurately and courteously while providing exceptional customer support
- Maintain organized filing systems, ensuring all documents are properly stored and easily accessible
- Perform data entry tasks using Microsoft Office and Google Workspace, updating records with precision and attention to detail
- Support office management activities by coordinating supplies, proofreading correspondence, and maintaining a clean workspace
- Safeguard the confidentiality of sensitive applicant and tenant information in accordance with fair housing and privacy standards
Qualifications
- Proven office experience with strong clerical and administrative skills
- Proficiency in Microsoft Office (Word, Excel, Outlook) and Google Workspace tools
- Experience handling confidential documentation and detail-oriented file management; familiarity with leasing, income certification, or housing compliance paperwork is a strong plus
- Comfort explaining paperwork requirements clearly and patiently to a diverse applicant and tenant base
- Excellent organizational skills with the ability to prioritize tasks and manage documentation deadlines effectively
- Strong typing skills and computer literacy to handle data entry accurately
- Bilingual abilities are a plus to assist a diverse tenant base
- Exceptional phone etiquette with experience managing multi-line phone systems
- Previous personal assistant or office management experience is advantageous
- Demonstrated time management skills to handle multiple responsibilities efficiently
Embark on a rewarding career where your proactive approach and dedication will make a real difference in our property management operations. We value energetic individuals committed to delivering outstanding service in a professional environment!
Pay: $17.00 - $22.00 per hour
Work Location: In person
