Job Overview
We are seeking a dynamic and personable Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will manage front desk operations with enthusiasm, ensuring a positive first impression for visitors and clients alike. Your organizational skills and technical proficiency are vital to the experience of our clients and your skills are integral to the efficiency of the hospital. This paid position offers an exciting opportunity to develop your office management expertise while contributing to a professional, energetic environment. We are a family-owned and operated 24/7 emergency and specialty hospital for animals that prides ourself in an unmatched experience for patients, clients, and our care giving team. We are building an exception team and looking for individuals that are a good fit for this growing team.
Duties
- Greet clients with professionalism and warmth, ensuring a positive experience from the moment they arrive
- Answer multi-line phone systems promptly and courteously, directing calls efficiently and taking detailed messages when necessary
- Manage appointment scheduling and calendar coordination using our practice management software.
- Check patients in and out of appointments.
- Supporting clients while waiting and offering complimentary services (e.g. beverages, snacks, coffee).
- Helping to coordinate patient referrals.
- Provide customer support by addressing inquiries promptly and professionally via phone or email
Skills
- Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
- Excellent computer literacy with the ability to adapt to various productivity software and technical tools
- Experience with multi-line phone systems and phone etiquette to ensure clear communication
- Bilingual abilities are highly valued to serve diverse client needs effectively
- Previous office experience or administrative background demonstrating organizational skills and attention to detail
- Familiarity with data entry and filing systems.
- Exceptional customer service skills with a friendly demeanor and professional communication style
- Ability to manage time efficiently, prioritize tasks, and handle multiple responsibilities simultaneously
- Knowledge of front desk procedures in medical or dental office settings is a plus but not required
- Personal assistant or office management experience is advantageous for supporting daily operations
Join our team as a Front Desk Receptionist where your energetic approach and organizational talent will help create a welcoming environment while supporting our office’s smooth operation. This role is essential in fostering positive client interactions and ensuring efficient administrative workflows. We value your skills in communication, technology, and organization—apply today to become an integral part of our vibrant workplace!
Pay: $17.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
