Automotive Business Development + Customer Satisfaction Manager
compensation: Up To $4,000 per month paid training with experience.
$3,500 Base Salary ( $60,000-$90,000 Per Year Income )
employment type: full-time
Plattner Automotive Group is seeking an ambitious, goal-oriented BDC Manager to join our team.
This position will be responsible for managing all aspects of a centralized BDC department including:
Supervising the handling of internet leads and inbound phone calls
Customer retention for both sales and service
Create, maintain and measure the internet and business development processes
Cultivate engaged, intelligent and consistent staff
Attract potential clients and retain current clientele by answering product and service questions received via phone and/or the internet
Contribute to high scores for the manufacturer’s Customer Satisfaction Index (CSI)
Strive for continual improvement in the BDC and the company as a whole. Give recognition when it is earned
Hold yourself and others to high moral and ethical standards and conduct yourself with honesty and integrity.
Job Requirements:
Auto dealership sales, sales management or BDC Manager experience required
Must know modern technology
Superior communication skills, both oral and written
Must be detailed oriented
Strong email and phone presence are necessary
Exceptional leadership skills
Outstanding organizational skills
Ability to stay strong and calm in a stressful environment, must thrive under pressure
We Provide:
Competitive Pay
3% 401(k) Match
60% Paid Medical/Dental/Vision Insurance
Life Insurance
Paid Vacation Time
Paid Holidays
Professional Work Environment
A criminal history background check and pre-employment drug screen will be conducted on the final candidate prior to beginning employment.
Job Type: Full-time
Pay: $60,000.00 - $90,000.00 per year
Work Location: In person
