The Packing and Shipping Store Clerk is responsible for providing excellent customer service while supporting daily retail operations, including packing, shipping, mailbox services, retail sales, and U-Haul truck rentals. This role requires strong attention to detail, the ability to multitask, and a customer-focused mindset in a fast-paced environment.
Key Responsibilities
Customer Service
- Greet customers promptly and professionally; assess needs and provide appropriate solutions
- Explain shipping options, pricing, delivery timelines, and insurance coverage
- Resolve customer questions, issues, or complaints courteously and efficiently
Packing and Shipping Operations
- Accurately pack items using appropriate materials and methods to ensure safe transit
- Process domestic and international shipments using major carriers (e.g., UPS, FedEx,)
- Prepare shipping labels, customs forms, and related documentation
- Weigh, measure, and price packages accurately
U-Haul Truck Rental Services
- Assist customers with U-Haul truck, trailer, and equipment rentals
- Complete rental contracts, verify customer eligibility, and process payments
- Perform basic check-in and check-out inspections of U-Haul vehicles
- Answer customer questions regarding vehicle use, rates, and rental policies
Retail and Store Operations
- Operate point-of-sale (POS) systems and handle cash, credit, and digital payments
- Sell packing supplies and related retail merchandise
- Maintain store cleanliness, organization, and professional appearance
- Stock shelves and monitor inventory levels
Qualifications Required
- High school diploma or equivalent
- Strong customer service and communication skills
- Basic computer proficiency and ability to learn shipping and rental software
- Ability to lift and move packages (typically up to 50 lbs)
- Reliable attendance and punctuality
- Valid driver’s license
Qualifications Preferred
- Previous experience in retail, shipping, logistics, or customer service
- Familiarity with shipping carriers and services
- Experience handling vehicle rentals or contracts
Skills and Competencies
- Attention to detail and accuracy
- Ability to multitask and work under time constraints
- Problem-solving and sound judgment
- Professional demeanor and teamwork orientation
Work Environment and Schedule
- Retail storefront environment
- May require standing for extended periods
- Part-Time with Flexible scheduling, includes weekends
- Store hours Mon – Fri 9:30 am – 6:00 pm Sat-Sun 8:30 am – 2:00 pm
- Location: Pak Mail, 8725 Roswell Road, Sandy Springs, GA 30350
Pay: From $16.00 per hour
Shift:
People with a criminal record are encouraged to apply
Application Question(s):
- Are you able to obtain a Georgia notary public commission?
License/Certification:
- Driver's License (Required)
Work Location: In person
