If you enjoy helping people and want a job where every day is a little different, we'd love to meet you.
We're looking for a Customer Service Representative to be the friendly face customers can rely on. Whether someone needs help finding a product, wants to make a return, or just has a question, you'll make sure they leave feeling looked after.
No previous retail or customer service experience is required. We'll train you from your very first shift, and you'll work alongside an experienced team member until you're confident doing the job on your own.
What you'll do
Every shift is a mix of customer service and teamwork. You'll:
- Welcome customers and answer questions in person and over the phone
- Process returns, exchanges, and refunds
- Resolve customer concerns with patience and professionalism
- Help customers find products and services that meet their needs
- Restock merchandise and keep the front of the store organized
- Support teammates wherever an extra pair of hands is needed
What we're looking for
You don't need experience, we're much more interested in the kind of person you are.
You'll do well here if you:
- Show up on time and keep your commitments
- Stay calm when solving problems
- Enjoy talking with people from all walks of life
- Take initiative without waiting to be asked
- Work well as part of a team
- Are willing to learn and ask questions
Pay & benefits
- Starting pay: $18.00/hour
- Paid training from your first day
- Health, dental, and vision insurance (full-time)
- 401(k) with company match
- Paid time off
- Employee discount
Ready to apply?
If we're a good match, the next step is a brief phone conversation followed by an in-person visit so you can meet the team and see the store before making any decisions.
We welcome applicants from every background and are committed to providing reasonable accommodations throughout the hiring process. If there's anything we can do to support you, just let us know.
Pay: From $18.00 per hour
Benefits:
Work Location: In person
