Back of House (BOH) Team Member
The Back of House (BOH) Team Member is responsible for preparing high-quality food safely, efficiently, and consistently while supporting smooth restaurant operations. BOH Team Members work behind the scenes to ensure guests receive fresh, accurate, and delicious meals by following Chick-fil-A’s recipes, food safety standards, and operational procedures.
This position requires teamwork, attention to detail, and a commitment to excellence. BOH Team Members uphold Chick-fil-A’s mission, core values, and food quality standards to deliver exceptional results that support a positive guest experience.
Position Type
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Full-Time: Typically scheduled 30 or more hours per week
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Part-Time: Typically scheduled fewer than 30 hours per week
(Schedules based on business needs and availability)
Key Responsibilities
Food Preparation & Production
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Prepare, cook, and assemble menu items according to Chick-fil-A recipes, procedures, and quality standards
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Ensure food is cooked, held, and served at proper temperatures
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Follow standardized portioning, presentation, and timing guidelines
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Maintain speed and accuracy during high-volume periods
Food Safety & Sanitation
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Adhere to all food safety, sanitation, and hygiene requirements
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Follow local health department regulations and Chick-fil-A food safety policies
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Practice proper handwashing, glove use, and cross-contamination prevention
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Participate in food safety training and audits as required
Kitchen Operations & Equipment
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Operate and maintain kitchen equipment safely and correctly
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Assist with opening, closing, and daily kitchen setup
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Monitor product levels and assist with inventory rotation (FIFO)
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Report equipment issues or safety concerns to leadership
- Stock kitchen inventory as needed
- Keep up to date with new products rolled out by Chick-fil-A
- Work safely around kitchen equipment and report any maintenance issues to Leadership
Cleanliness & Organization
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Maintain a clean, organized, and sanitary kitchen environment
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Clean and sanitize workstations, utensils, equipment, and floors
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Properly dispose of waste and follow recycling procedures
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Assist with deep cleaning tasks according to established schedules
Teamwork & Communication
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Work collaboratively with other BOH and FOH Team Members
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Communicate clearly with leadership regarding product needs or issues
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Support teammates during peak and high-volume periods
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Accept coaching, feedback, and training in a positive manner
Compliance & Brand Standards
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Follow Chick-fil-A policies, procedures, and safety protocols
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Maintain professional appearance and hygiene standards
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Uphold Chick-fil-A’s mission, vision, and values
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Comply with all workplace conduct and safety expectations
- Always adhere to Chick-fil-A uniform and dress code
Qualifications
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Must meet minimum age requirements per state/local law
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Prior kitchen or food service experience preferred but not required
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Strong work ethic and willingness to learn
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Ability to follow instructions and work with consistency
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Attention to detail and commitment to quality
Physical & Work Environment Requirements
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Ability to stand and move for extended periods
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Ability to lift, carry, push, or pull up to 30–60 pounds
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Ability to work in hot, fast-paced, and physically demanding environments
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Ability to perform repetitive motions, bending, reaching, and lifting
Scheduling Requirements
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Availability to work a flexible schedule including:
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Early mornings
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Evenings
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Weekends
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Holidays (excluding Sundays)
Training & Development
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Paid onboarding and position training
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Ongoing food safety and skills development
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Cross-training opportunities across kitchen stations
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Leadership development opportunities for advancement
Compensation & Benefits
Compensation and benefits vary by location and may include:
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Competitive hourly pay
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Flexible scheduling (Closed on Sundays)
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Paid training
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Employee meal discounts
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Scholarships and tuition assistance
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Health insurance, PTO, and retirement plans (eligibility-based)
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Career growth and advancement opportunities
Core Values
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Hospitality: We serve with care and excellence
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Excellence: We strive to be our best every day
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Integrity: We do the right thing, even when it is difficult
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Teamwork: We support one another
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Respect: We value each individual
Most Chick-fil-A® Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Working at a Chick-fil-A® West El Paso restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Pay: Up to $13.50 / hour
Benefits:
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Flexible schedule
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Paid time off
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Health insurance
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401(k) matching
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Employee discount
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Paid training
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Other
Job Type: fulltime, parttime
Education: No education required
Work location: On-site
