If your perfect evening involves curling up with your pet, a mug of tea, and a good book, you’ve found your place! At Plum Deluxe we’re passionate about great tea and a great customer experience! We also appreciate a good StarTrek reference and the tacos from our neighboring food trucks.
We’re looking for a order processing specialist to pick and ship customer orders to ensure customers receive accurate orders in a timely manner and receive incoming inventory shipments in addition to providing support to the rest of the production team as needed. We use Shipstation, so if you have Shipstation experience (or similar shipping software), you'll excel in this position!
This position requires a commitment of 30-40 hours/week, depending on your availability - we have a flexible schedule and can work with you to meet our production demands and your needs.
What will you do all day while sipping delicious tea?
- Know the service vision and values of the company.
- Consistently embody the service vision and values through actions and communications.
- Communicate openly and effectively with coworkers and customers.
Shipping
- Filter incoming order queue to ensure orders are prioritized correctly.
- Accurately and efficiently pull product for orders.
- Package items for order and print shipping label for package, ensuring top shelf presentation of goods and personalization of shipment where appropriate.
- Update ordering system accurately with work completed
Receiving
- Process all incoming supply stock and put away in designated areas.
- Accurately update inventory to reflect shipments.
- Work with Production Manager to resolve errors in shipments.
- Accurately enter finished goods into the system to maintain accurate store inventory.
Inventory
- Maintain adequate stock levels of shipping supplies.
- Notify the Production Manager when supply stock levels are low and need reordering.
- Monitor store inventory to maintain optimal stock levels.
- Create and send store inventory needs as scheduled to Production Manager.
General
- Support team in completing general warehouse tasks such as cleaning and product assemblage.
- Maintain clean and organized work spaces.
- Attend and participate in scheduled meetings.
Physical Demand and Work Environment:
This position requires standing for up to 10 hours per day. It also requires lifting a maximum of 50 lbs, and bending during the shifts to complete the required tasks.
Skills and Experience:
- 1+ years of shipping and receiving experience a plus.
- Familiarity with Google Sheets and Gmail a plus
- Experience with boxing and packaging items for shipment.
- Familiarity with online shipping software, like Shipstation, a huge plus
- Previous warehouse experience a plus.
- Strong visual acuity to read detailed packing list and order notifications.
Qualifications:
- Strives to consistently maintain a positive attitude.
- Aptitude for maintaining details.
- Ability to self-advocate, self motivate and follow directions well.
- Able to effectively manage multiple tasks and realign focus without sacrificing work quality
- Aptitude for learning processes quickly and execute with efficiency.
- Ability to work independently for long periods per day.
- Love of all things tea a plus!
OMG, you had me at Earl Grey! How do I apply?
Please include a cover letter with your resume that mentions your favorite tea (or a tea you'd like to try.) Applications without a cover letter will not be considered. Bonus points if you tell us what you’d put on our workday playlist!
Got any other perks?
- Health Insurance (inc. Vision & Dental)
- 401k
- Store discounts
- Paid time off
- Flexible schedule
- Professional development assistance
Pay: From $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Work Location: In person
