About the Role
Ready to make a difference every single day? As a Residential Manager, you’ll be part of a caring team of nurses and support professionals who are dedicated to helping individuals live their best, most fulfilling lives. You’ll make sure each person gets the care and services they need while creating a home that feels positive, supportive, and full of encouragement.
What You Bring
- High school diploma or GED (college experience is a plus!)
- At least 1 year of leadership or supervisory experience
- At least 1 year in IDD or a related social services field
- A passion for helping others and leading with kindness
REQUIREMENTS:
- 21+ years old; able to lift 50 lbs and assist with transfers.
- Strong communication, computer, organizational, and leadership skills.
- Ability to prepare basic meals.
- Reliable transportation, valid Ohio driver’s license (≤4 points), and auto insurance.
- Background and driving record checks required; no SR‑22.
- Must obtain med‑pass certification within 90 days and complete CBTLA within 6 months.
- Commitment to agency mission and values.
Core Responsibilities
Client Services
- Oversee daily site operations and coordinate care with clinical and support teams.
- Supervise, coach, and evaluate staff; manage performance and reduce turnover.
- Review documentation (UIRs, BRITTCO, HRST) and assist with investigations.
- Maintain communication with families/guardians and ensure ISP compliance.
- Provide 20 hours/week of direct care.
Staff Oversight
- Approve timesheets, mileage, time off, and status changes.
- Handle call‑offs, scheduling, and staffing needs.
- Participate in hiring, discipline, and HR processes.
- Lead staff meetings and training; participate in on‑call rotation.
Home Management
- Ensure regulatory compliance, emergency preparedness, and documentation.
- Maintain safe, well‑equipped environment.
Team Communication
- Coordinate with DRS, HR, and Service Advocates on staffing, ISP updates, and site needs.
- Provide ongoing staff coaching and evaluations.
Medical
- Oversee medication administration, MAR accuracy, and med cart compliance.
Financial
- Manage client banking, budgeting, receipts, and audits.
- Oversee site budget, payroll costs, and household spending.
- Plan menus, shop within budget, and ensure accurate billing/utilization.
Compliance
- Ensure staff training completion and participate in surveys and audits.
- Maintain attendance expectations; position is fully on‑site.
- Perform additional duties as assigned.
Job Type: Full-time
Pay: From $25.00 per hour
Benefits:
- 401(k)
- 403(b)
- 403(b) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid orientation
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: On the road
