Position title:
One Stop Student Worker
Position purpose
The One Stop Student Worker is to support the daily operations of the One Stop office while providing high-quality front-line service to students, families, and campus partners. Student workers help create an efficient and welcoming environment where students can receive assistance with a variety of administrative and academic support needs
Responsibilities include but are not limited to
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Front Desk & Customer Service
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Greet students, families, and visitors in a welcoming and professional manner.
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Answer general questions related to registration, financial aid, billing, student accounts, and more.
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Assist the One Stop in maintaining University Office Hours from 8:00am – 4:30p Monday – Friday in part-time shifts to ensure consistent, dependable service.
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Student Support
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Assist students with processes such as navigating University sites, programs and platforms, locating files, and filling out documentation.
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Help students avoid and resolve account holds and restrictions.
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Administrative Support
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Scan, enter, file, and organize student data or documents.
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Assist with special projects, peak registration periods, and campus-wide events.
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Register student account payments and general university funds
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Communication
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Answer phone calls and incoming emails in a timely and accurate manner.
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Office Operations
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Maintain a well-organized, welcoming, and professional environment.
Required qualifications/skills-
Currently enrolled student at NCU
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Confidentiality, Integrity, & Professionalism
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Organization & Attention to Detail
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Must complete additional interview questions on student employment application
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A standard background check will be conducted during the hiring process
Additional comments-
Hiring timeline: 2-4 weeks from interview
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Hours/week: 10-15 hours
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Time: Office Hours Posted (8am-4:30pm, Monday - Friday)
FOR MORE INFORMATION, CONTACT
Reagan Gordon within the One Stop Office (Miller Hall 124) or by email [email protected]
