Location: Southbridge, MA - Outpatient Treatment Program
Schedule: Monday and Saturday, 5:45am - 2:15pm
Pay rate: $20.15-$23.33/hour
The Program Safety Guide is responsible for:
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Promoting and maintaining a safe pro-social environment for clients who come to the program daily to receive their medication.
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This includes, but is not limited to greeting clients, customer service, monitoring for client and staff safety, and communicating with clients in a trauma sensitive manner that guides clients in and out of the program orderly.
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Effectively managing crowd control and monitoring for safety and alertness both in the common areas of the program, including the parking lot.
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Using de-escalation and trauma informed strategies to manage conflict among clients and visitors in the program and utilize staff support as needed.
Qualifications:
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High school diploma or GED required.
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Prior experience working in customer service, security, and/or with individuals with substance use disorders.
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Computer experience and familiarity with Windows 2000, Microsoft Outlook and Microsoft Word required.
