We are looking for a District Manager to oversee the administrative and managerial functions for a growing number of optometry offices. The primary goal of this position is to support the VP of Operations in ensuring the delivery of a consistent, high-quality patient and customer experience in a fast-paced retail, lab, and optometric environment. This position requires a goal-oriented person with a strong background in leadership, growth, and knowledge of day-to-day office operations and staff management.
A minimum of 5 years of experience as an Optician is an absolute requirement, to be considered for this role.
Responsibilities:
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Daily, direct oversight of office staff and operations in assigned district
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Supports recruiting, hiring, and training of office staff across multiple offices
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Collaborates with the leadership team on the achievement of performance targets & budgeted goals
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Oversees the optimization of staff scheduling for office employees
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Develops policies and procedures to ensure compliance with legal and regulatory requirements
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Implements procedures to ensure the successful operations of the office around payroll, billing, and staff scheduling
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Partners with the leadership team in addressing employee relations issues
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Achieves business goals, revenue, and profitability objectives through a respectful, forward-thinking, and motivational style
Qualifications
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Relevant experience in optometry, or retail optometry operations
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Leadership capabilities including the ability to manage people, budgets, and operations
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Solution-oriented, with the ability to independently manage multiple workstreams simultaneously
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Ability to solve complex problems under pressure
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Strong communication and organization skills
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Ability to balance attention to detail with swift execution
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Must be willing to travel between office locations
- Knowledge of performance evaluation metrics and principles
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Sound understanding of optimization of store operations and standards for success
- Ability to perform all aspects in regard to optical prescriptions, measurements, product knowledge, adjustments, repairs, troubleshooting patient concerns, verify accuracy of orders
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LDO preferred but not required.
