Job Summary
We are seeking an experienced Dental Office Manager to oversee the administrative, financial, and clinical operations of our dental practice. You will lead the team, optimize patient flow, manage financial controls, and drive practice productivity goals.
Key Responsibilities
- Front Desk & Patient Flow: Oversee check-ins, scheduling, patient confirmations, treatment plan presentations, financing options, and payment collections.
- Insurance & Billing: Manage insurance breakdowns (BOB), pre-authorizations (PA/PR), refunds, and lab case tracking.
- Financial Controls: Execute end-of-day closeouts, bank deposits, bill pay, and end-of-year financial submissions.
- HR & Payroll: Handle onboarding, performance reviews, disciplinary actions/terminations, staff call-outs/PTO, and payroll processing.
- Data & Analytics: Monitor daily Performance, Clinical, Escalation, and Missed Call reports; lead the daily team check-in to track goals and bonuses.
- Supply Chain: Manage inventory and ordering for dental/office supplies, uniforms, marketing materials, and emergency kits.
- Compliance: Ensure proper medical waste management and execute weekly autoclave spore testing.
Qualifications & Skills
- 3+ years of dental office management experience (Required).
- Strong proficiency in dental practice management software.
- Expert knowledge of dental insurance, billing, and pre-authorizations.
- Proven leadership experience managing team performance and payroll.
- Excellent communication skills for presenting treatment plans and resolving patient complaints.
Pay: $28.00 - $35.00 per hour
Benefits:
- Health insurance
- Paid time off
Work Location: In person
