Overview
Join our dynamic dental team as a Dental Receptionist, where your energy and organizational skills will be the heartbeat of our busy clinic! In this vital role, you’ll be the first friendly face patients see and the key to smooth daily operations. Your expertise in managing appointments, insurance verification, and patient communication will ensure a positive experience for everyone who walks through our doors. We’re looking for a motivated professional ready to bring enthusiasm, precision, and excellent customer service to our practice. This paid position offers an exciting opportunity to grow your career in a fast-paced healthcare environment.
Responsibilities
- Greet patients warmly and manage check-in/check-out procedures with professionalism and efficiency
- Schedule appointments using dental practice management software such as open dental, ensuring optimal patient flow
- Verify insurance coverage, process claims, and handle billing using systems like vyne or dental xchange
- Maintain accurate medical records and documentation review to ensure compliance with HIPAA and other regulations
- Answer multi-line phone systems with courteous phone etiquette, directing calls appropriately and managing patient inquiries
- Assist with insurance verification, intake procedures, and updating patient information in electronic health record (EHR) systems
- Support front desk operations including filing, data entry, and managing medical records to streamline office management processes
Requirements
- Proven experience as a Dental Receptionist within a clinical or dental office setting
- Strong knowledge of medical terminology, ICD-10/ICD-9 coding, CPT coding, and medical billing procedures
- Familiarity and experience with open dental is not required but is a plus
- Excellent computer skills including proficiency in Microsoft Office suite and office management software
- Ability to handle sensitive health information in accordance with HIPAA regulations with discretion and professionalism
- Bilingual abilities are highly desirable to serve diverse patient populations effectively
- Exceptional organizational skills with attention to detail in documentation review and care plan coordination
Join us in delivering outstanding patient service while advancing your career in healthcare administration! We’re committed to fostering a supportive environment where your skills make a real difference.
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Work Location: In person
