Step into a meaningful, community-based role where your lived experience becomes a source of hope, strength, and connection for others. As Peer Support with the Access Hub, you’ll be part of a compassionate team providing immediate emotional and social support to individuals seeking help with mental health, substance use, or other life challenges. You’ll welcome guests into a safe, supportive space, help identify their immediate needs, and connect them with the resources and relationships that can make a lasting difference in their recovery journey.
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Greet Access Hub guests with warmth and empathy, ensuring they feel welcome, respected, and supported.
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Use active listening and your lived experience to build trust and offer meaningful, peer-based support.
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Identify guests’ immediate needs and connect them with available supports such as case management, therapy, nursing, psychiatry, and community resources like the Sunrise Wellness Center Food Shelf.
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Collaborate with internal programs and external partners to coordinate wraparound services that promote stability and wellness.
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Provide ongoing, supportive follow-up to help guests stay engaged with services and community resources.
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Offer phone-based support and information to individuals seeking help or referrals.
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Participate in daily rounds, team discussions, and supervision as part of a collaborative care model.
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Maintain clear, timely documentation and uphold program values of dignity, recovery, and inclusion.
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Must identify as someone with lived experience of mental health and/or substance use recovery, and be comfortable sharing that experience to support others.
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Valid driver’s license, clean driving record, and reliable transportation.
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Strong interpersonal and communication skills, with the ability to connect authentically and nonjudgmentally.
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Organized and dependable, with a team-oriented mindset.
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Understanding of trauma-informed, recovery-oriented, and person-centered approaches to care.
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High School Diploma or equivalent.
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Ability to lift and carry up to 50 lbs.
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May need to transport guests in a personal vehicle.
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Frequent movement within the office and community settings; participation in occasional outdoor or wellness activities.
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Periods of sitting, standing, and engaging in face-to-face or phone-based support.
Washington County Mental Health Services benefits package includes health, dental, and vision insurance, 403(b) retirement plan with a generous match, paid time off, life insurance, and more.
