Customer Service Associate –
Generate computer reports to support warehouse, drivers and Sales Department.
May specialize in one area.
Experience/Training/Education:
H.S. diploma or GED required
3-4 years of related experience
Must be proficient in MS word, Excel and Internet
Professional telephone manner is essential
Must have good command of the English language, oral and written
Excellent attention to detail
Must be able to handle multiple tasks
Works well in a team environment
Physical Requirements and Working Conditions:
As G & G Beverage Distributors is a growing company with seasonal volume
fluctuations, flexibility is required to schedule work hours and vacations around peak
work times. Individual must be able to shift priorities, work assignments to meet the
needs of the seasonal nature of the work.
This is primarily a sedentary office position, working in a typical environment. The
employee uses a phone, computer and general office equipment. Sitting, and
lifting/carrying material under twenty-five pounds is required.
This position is backed up by : Other Customer Service Associates
This position is back up to: Administrative / HR Manager
This position is classified as non-exempt
This job description is based on management’s assessment of the requirements and
functions of the job of the date this description was prepared. It is a general guideline. It
does not purport to be an exhaustive list of all the elements of the job. It may be
modified at any time by G & G’s management to meet its organizational needs.
G&G 7/15/2025
Customer Service Associate
