Airbnb Operations & Housekeeping Manager
TSZ Airbnb Management – Palm Beach County, FL
Pay: $24–$30/hour, based on experience + mileage reimbursement
Position: Full-time, approximately 40 hours per week
Schedule: Flexible/rolling schedule based on guest departures and arrivals. Weekend availability is required.
About the Position
TSZ Airbnb Management is a growing short-term rental operation serving vacation rental properties throughout Palm Beach County.
We are looking for a highly organized, dependable, and hands-on Airbnb Operations & Housekeeping Manager to oversee our housekeeping team and the daily readiness of our vacation rental properties.
This is a true management and field-operations position. The right person will be comfortable leading a team, hiring and managing staff, making decisions independently, solving problems, and stepping in when needed to keep operations running smoothly.
Most of our properties are concentrated in and around the West Palm Beach area, keeping travel between locations relatively close.
Key ResponsibilitiesLead & Manage the Housekeeping Team
- Manage the day-to-day performance of the housekeeping team
- Recruit, interview, hire, and onboard new housekeepers as staffing needs arise
- Train new team members on company cleaning and property standards
- Create and coordinate cleaning schedules and daily assignments
- Monitor employee performance and conduct quality-control inspections
- Provide coaching, feedback, and corrective action when standards are not being met
- Handle staffing and performance issues independently and professionally
- Make decisions regarding disciplinary action and termination of housekeeping staff when necessary
- Maintain adequate staffing levels to ensure scheduled turnovers are covered
- Build and maintain a reliable, accountable, and efficient housekeeping team
Manage Daily Turnover Operations
- Coordinate daily Airbnb and short-term rental turnover schedules
- Ensure properties are cleaned, inspected, and completely guest-ready before check-in
- Communicate with housekeepers throughout the day regarding assignments, changes, and priorities
- Adjust schedules when last-minute bookings, call-outs, or operational issues arise
- Monitor turnover progress and proactively address delays
- Help keep operations running smoothly during busy turnover days
Quality Control & Property Readiness
- Conduct property inspections to ensure cleaning and presentation standards are consistently met
- Make sure homes are properly staged, stocked, organized, and ready for incoming guests
- Identify and report maintenance or property issues discovered during turnovers
- Follow up on cleaning deficiencies and ensure corrections are completed before guest arrival
- Maintain consistent standards across all properties
Hands-On Housekeeping Support
This is not solely an administrative position. The manager should be comfortable working alongside the team when necessary.
- Complete approximately 10 hours of hands-on housekeeping work per week
- Step in to assist with turnovers when necessary
- Help troubleshoot cleaning or property-readiness issues
- Assist the team during particularly busy turnover days
Linens, Supplies & Logistics
- Coordinate linen pickups and drop-offs
- Maintain organized linen and supply storage areas
- Monitor inventory and communicate when items need to be reordered
- Deliver linens and supplies to properties when necessary
- Occasionally assist with washing cleaning rags or linens
- Transport cleaners between properties when necessary
Qualifications
- Fluent in both English and Spanish is required
- Weekend availability is required
- Previous housekeeping, cleaning, hospitality, or property operations experience
- Previous experience directly supervising employees is strongly preferred
- Strong leadership and people-management skills
- Comfortable interviewing, hiring, training, coaching, disciplining, and terminating employees when necessary
- Excellent organizational and time-management skills
- Ability to coordinate multiple properties, employees, and deadlines simultaneously
- Dependable, proactive, and comfortable working independently
- Strong attention to detail and high cleaning/presentation standards
- Able to remain calm and problem-solve when schedules or circumstances change unexpectedly
- Comfortable using smartphone apps for scheduling, communication, and property operations
- Valid driver's license and reliable transportation
- Vehicle with adequate space for occasional linen and supply transportation; a small SUV or similar vehicle is ideal
- Able to lift and transport bags of linens and cleaning supplies
Preferred Experience
Experience in one or more of the following is a plus:
- Airbnb or short-term rental operations
- Vacation rental turnovers
- Hotel or hospitality housekeeping
- Managing or supervising housekeeping teams
- Property management or hospitality operations
- Employee scheduling and team management
Compensation
$24–$30 per hour, depending on experience
Mileage reimbursement is provided for approved work-related driving.
This is an opportunity for someone looking for a long-term role with a growing short-term rental operation. We are looking for a manager who takes ownership of their responsibilities, communicates well, holds their team accountable, and takes pride in ensuring every property is ready to welcome its next guests.
Pay: $24.93 - $30.03 per hour
Benefits:
Work Location: On the road
