The Chief of Staff serves as a strategic partner and force multiplier to the President/CEO and executive leadership team, ensuring the company's highest priorities move forward with clarity, discipline, and follow-through. This role sits at the intersection of strategy, operations, and communication — translating leadership vision into executable plans across a multi-region construction and electrical services organization. The Chief of Staff protects executive time and focus, drives cross-functional accountability, and helps build the repeatable systems and standards (the "Vanguard Standard of Excellence") that allow the company to scale without relying on heroics.
Strategic & Operational Leadership
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Serve as a trusted advisor to the CEO/leadership team, providing counsel on strategic priorities, organizational issues, and key decisions.
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Translate executive vision and quarterly/annual goals into clear execution plans with owners, timelines, and metrics.
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Run leadership team meetings and cross-departmental syncs — set agendas, drive decisions, and track follow-through on action items.
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Identify organizational bottlenecks, gaps, or risks before they become urgent, and drive resolution across departments (Operations, Finance, HR, Safety, Business Development).
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Lead or co-lead special projects on behalf of the CEO — new market entry, process standardization, systems implementation, or company-wide initiatives.
Executive Partnership & Communication
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Act as a key liaison between the CEO/leadership and department heads, regional managers, field leadership, and external partners.
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Prepare briefing materials, board/leadership presentations, and internal communications on behalf of executive leadership.
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Filter and prioritize issues escalated to the CEO, resolving what can be resolved and elevating only what truly requires executive attention.
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Represent the CEO in meetings when appropriate, and ensure decisions and commitments made are accurately communicated and tracked.
Organizational Standards & Culture
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Champion the Vanguard Standard of Excellence — the company's defined "We Always / We Never" behavioral standards — and hold teams accountable to it.
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Partner with HR and department leaders to reinforce consistent standards across field and office operations.
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Support culture-building initiatives, town halls, and company-wide communications that reinforce mission, values, and standards.
Governance & Reporting
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Track progress against company-wide goals (90-day/annual priorities) and provide regular status reporting to the CEO and leadership team.
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Coordinate the rhythm of the business — board meetings, leadership offsites, quarterly business reviews — including materials, logistics, and follow-up.
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Maintain appropriate confidentiality and discretion regarding sensitive business, personnel, financial, and contractual information.
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5+ years of experience in a Chief of Staff, senior operations, management consulting, or executive leadership support role; construction, trades, or field-services industry experience strongly preferred.
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Demonstrated ability to manage complex, cross-functional projects from strategy through execution.
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Exceptional written and verbal communication skills; comfortable preparing materials for executive and board-level audiences.
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Strong business acumen — able to understand financials, operations, and field realities well enough to translate between departments.
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High discretion and sound judgment in handling confidential company, financial, and personnel information.
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Bachelor's degree required; MBA or equivalent advanced degree a plus.
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Proficiency with business tools (e.g., Microsoft Office/Google Workspace); familiarity with Sage Intacct, Miter, or similar construction/HR platforms a plus.
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Strategic thinking balanced with hands-on execution.
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Builds trust quickly across all levels — from field crews to executive leadership.
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Operates with urgency and follow-through; closes loops without being asked twice.
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Comfortable delivering difficult messages and holding others accountable, including senior leaders.
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Thrives in ambiguity and fast-changing priorities without losing organization.
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Primarily office-based with regular travel to regional offices and active job sites across the company's operating footprint.
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May require occasional evening or early-morning availability to support executive schedules or time-sensitive company needs.
Why join us
Collaborative Culture: Work in close partnership with executive leadership and the Senior Executive Assistant to drive alignment, accountability, and operational excellence across the organization. Meaningful Work: Your ability to turn strategic priorities into execution will directly shape how Vanguard operates as one of the fastest growing building automation companies in the country.
This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Vanguard Maintenance and Electrical, Inc. reserves the right to modify this description at any time.
