Location: Remote within the Continental United States. The candidate must be physically located in the United States and available to support operations during Eastern Time business hours.
Clearance Requirements: Tier 1 Background Check
Citizenship Requirements: Must be a United States citizen. The candidate must be legally authorized to work in the United States without sponsorship. The candidate must be willing and able to complete the federal Tier 1 suitability process after contract award.
Overview: The Senior Microsoft 365 Cloud Specialist will serve as a senior technical resource supporting a federal Microsoft enterprise environment.
This position will provide advanced administration, configuration, troubleshooting, security, identity management, compliance support, and tenant governance across Microsoft 365, Microsoft Entra ID, and Microsoft Azure.
The selected candidate may be identified as Key Personnel in a federal proposal and must be available to support the anticipated contract start.
This is a hands-on senior cloud administration role. It is not a traditional help desk position or a Microsoft Dynamics and Power Platform development position.
Mandatory Certifications
The candidate must possess at least one certification in each category at the time of submission.
Category 1 - Microsoft Administration Certification - The candidate must hold at least one current Microsoft administration certification, such as:
· Microsoft 365 Administrator Associate
· MS-102 or its current replacement
· Azure Administrator Associate
· AZ-104 or another current Microsoft Azure administration certification
Category 2 - Microsoft Security or Identity Certification - The candidate must also hold at least one current Microsoft security or identity certification, such as:
· SC-300 Identity and Access Administrator
· SC-200 Security Operations Analyst
· SC-100 Cybersecurity Architect
· AZ-500 Azure Security Engineer
· Another current Microsoft security or identity certification
Microsoft fundamentals certifications, including AZ-900, MS-900, and SC-900, do not satisfy the mandatory certification requirements.
Expired certifications will not be accepted.
Candidates must provide certification names, certification numbers, expiration dates, transcripts, badges, or other documentation sufficient to validate that the certifications are current.
Key Responsibilities
· Administer, configure, maintain, and troubleshoot Microsoft 365, Microsoft Azure, and Microsoft Entra ID environments.
· Support Exchange Online, SharePoint Online, Microsoft Teams, OneDrive, and related Microsoft 365 services.
· Conduct tenant health reviews, configuration assessments, and Microsoft service-health analysis.
· Review and manage Microsoft Entra ID identity and access controls.
· Configure and support Conditional Access, multifactor authentication, privileged roles, emergency access accounts, access reviews, logging, and alerts.
· Assess cloud security configurations and identify configuration or security gaps.
· Develop remediation plans and supporting documentation for security and compliance reviews.
· Support Microsoft Purview records management, retention, auditing, and compliance capabilities.
- Support Microsoft Defender, Sentinel, Intune, Secure Score, and related security or endpoint-management tools.
- Support governance and data-security reviews associated with Microsoft 365 Copilot and related artificial intelligence capabilities.
- Diagnose and resolve cloud incidents, service outages, access issues, configuration problems, and security events.
- Coordinate escalations with Microsoft and other technical resources.
- Perform root-cause analysis and recommend corrective or preventive actions.
- Prepare technical documentation, standard operating procedures, configuration records, recommendations, and change records.
- Participate in quarterly planning, backlog prioritization, transition activities, and knowledge transfer.
- Work with project managers, business analysts, developers, security personnel, and federal stakeholders.
- Follow established change-management and production-approval procedures.
Required Qualifications
- At least five years of hands-on experience administering Microsoft 365, Microsoft Azure, or related Microsoft cloud environments.
- Recent senior-level responsibility for Microsoft cloud administration and tenant operations.
- Demonstrated experience administering Microsoft Entra ID or Azure Active Directory.
- Experience configuring identity, authentication, access-management, and privileged-access controls.
- Experience troubleshooting Microsoft 365, Azure, and Entra ID incidents and configuration issues.
- Experience supporting Exchange Online, SharePoint Online, Teams, OneDrive, and related Microsoft cloud services.
- Experience producing technical documentation, operating procedures, recommendations, or compliance evidence.
- Ability to independently manage assigned technical activities.
- Ability to work effectively with government, enterprise, technical, and nontechnical stakeholders.
- Strong written and verbal communication skills.
- Ability to remain organized and responsive during service incidents.
Preferred Qualifications
- Previous experience supporting a federal Microsoft tenant.
- Experience supporting state government, healthcare, financial services, or another regulated environment.
- Experience with Microsoft Intune and endpoint management.
- Experience with Microsoft Purview, Defender, Sentinel, Secure Score, or cloud-security baselines.
- Experience responding to security directives, audit findings, or compliance assessments.
- Familiarity with Microsoft 365 Copilot governance and data-protection requirements.
- Familiarity with Dynamics 365, Dataverse, or Power Platform integrations.
- ITIL, CompTIA Security+, or related operational or cybersecurity certification.
- Experience with Azure DevOps, ticketing systems, and formal change-management processes.
Education
Bachelor’s degree in computer science, information technology, cybersecurity, engineering, or a related discipline is preferred.
Relevant technical experience and certifications may be considered in place of a degree.
Submission Requirements
Candidates should submit:
- Current resume in Microsoft Word or PDF format.
- List of all current Microsoft certifications.
- Certification names, numbers, and expiration dates.
- Certification transcripts, badges, or supporting documentation.
- Confirmation of United States citizenship.
- Confirmation that the candidate is physically located in the United States.
- Confirmation of availability for the anticipated contract start.
- Confirmation of willingness to complete Tier 1 suitability after award.
- Compensation or hourly-rate expectations.
- Relevant federal, government, or regulated Microsoft tenant experience.
- Business references, when requested.
Candidates will not be submitted until the mandatory certifications and citizenship requirements have been validated.
Send resumes, certification documentation, and references to: [email protected]
Pay: $50.00 - $60.00 per hour
Application Question(s):
- Are you a US Citizen? Must be a US Citizen
- must possess at least one current certification from each category at the time of submission.
Category 1 – Microsoft Administration Certification: Microsoft 365 Administrator Associate, MS-102 or its current replacement, Azure Administrator Associate, AZ-104, or another current Microsoft Azure administration certification.
Category 2 – Microsoft Security or Identity Certification: SC-300 Identity and Access Administrator, SC-200 Security Operations Analyst, SC-100 Cybersecurity Architect, AZ-500 Azure Security Engineer, or another current Microsoft security or identity certification.
Microsoft fundamentals certifications, including AZ-900, MS-900, and SC-900, do not satisfy these mandatory requirements. Certification documentation must be provided and validated before submission.
- You must have at least five years of hands-on experience administering Microsoft 365, Azure, or related Microsoft cloud environments, including recent senior-level responsibility for tenant operations. Required experience includes Microsoft Entra ID or Azure Active Directory, identity and access management, authentication, privileged access controls, incident resolution, and configuration troubleshooting. Candidates should also have experience supporting Exchange Online, SharePoint Online, Teams, OneDrive, and related services; producing technical and compliance documentation; independently managing technical assignments; and working with government, enterprise, technical, and nontechnical stakeholders. Strong communication, organization, and responsiveness during service incidents are required.
Location:
Work Location: Remote
