Job Overview
Join our dynamic hospitality team as a Room Service Attendant (Server) at our luxurious resort, where your energy and passion for guest service will shine! In this vibrant role, you will deliver exceptional food and beverage experiences directly to our guests’ rooms, ensuring their stay is comfortable, memorable, and seamless. Your enthusiasm for hospitality and attention to detail will help create a welcoming atmosphere that keeps guests coming back. This paid position offers an exciting opportunity to develop your culinary and customer service skills in a lively resort environment.
*tipped base role. Associates are averaging $20+ per hour.
Responsibilities
- Take accurate room service orders via phone or POS (Point of Sale) systems, ensuring all guest requests are understood and fulfilled promptly.
- Prepare and serve a variety of food and beverages, including meals, snacks, wine, and drinks, adhering to food safety and handling standards.
- Deliver orders efficiently to guest rooms while maintaining professionalism and friendly guest interactions.
- Assist with setting up meal presentations, garnishing dishes, and ensuring food quality before delivery.
- Maintain cleanliness and organization of service areas, including trays, carts, and storage spaces.
- Handle guest inquiries with enthusiasm, providing information about menu items, wine pairings, or local amenities to enhance their experience.
- Support kitchen staff with basic food preparation or bussing duties as needed to ensure smooth service flow.
Skills
- Previous experience in the food industry or food service environment is highly desirable.
- Knowledge of culinary techniques, food handling procedures, and basic food safety standards.
- Familiarity with POS systems for order processing and billing.
- Strong command of English for clear communication with guests and team members.
- Excellent customer service skills with a friendly, approachable demeanor.
- Ability to perform basic math calculations for bills, tips, or ingredient measurements accurately.
- Knowledge of wine types and beverage service to assist guests with drink selections confidently.
- Experience in hotel or hospitality settings preferred but not required; a passion for guest relations is essential.
- Capable of multitasking in a fast-paced environment while maintaining attention to detail.
- Physical stamina to stand, walk, lift trays or supplies throughout shifts; flexibility to work evenings or weekends as needed.
This role is perfect for motivated individuals eager to grow within the hospitality industry while delivering outstanding guest experiences every day!
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Work Location: In person
