JOB
A Student Assistant (SA) at TJC plays an important role in promoting the mission of the department/office and college. The SA is required to perform various clerical tasks that aide in maintaining an organized workflow of the department/office. Students are allowed to work a maximum of eighteen (18) hours per week.
EXAMPLE OF DUTIES
Provides coverage of the front desk and phones, and greets all callers and visitors in a courteous, polite and professional manner Answers basic questions and/or refers callers or visitors to the appropriate point of contact or resource Takes accurate messages as neededResponds to work-related emails and may assist with replying to department email accounts, if assigned by the supervisorCoordinates the reception/desk area and maintains orderliness of all associated spacesOpens and distributes mail to the appropriate employees Assists with outgoing mail (folds letters and envelopes, prepares labels, etc.)Performs hand deliveries to other campus officesAssists with basic office administration and other work as needed: this may include maintaining spreadsheets; preparing reports; coordinating/gathering data; filing, copying or scanning documents, etc. Keeps file rooms and supply rooms organizedCOMPETENCIESKnowledge, Skills, and AbilitiesCollaboration/Teamwork, Computer Software Skills, Customer Service, Interpersonal Skills, Math Skills, Multi-tasking, Written Communication, Organizational Skills, Problem-solving, Time Management, Typing/Word, Confidentiality and Discretion in Handling Sensitive Departmental Information, and Professionalism in an Education Setting. Work Environment: Primarily indoor office setting during normal business hours.Physical Demands: Sitting, walking, standing, lifting up to 15lbs, reaching, bending, and operating standard office equipment. Requires prolonged periods of communication, including in-person and by telephone, and stair climbing.Travel Required: No, but a valid driver’s license is required (golf carts on campus)If travel is required, candidate must have and maintain a current valid driver’s license and an acceptable driving record
SUPPLEMENTAL INFORMATION
Additional Job-Specific RequirementsStudents are allowed to work a maximum of eighteen (18) hours per week and cannot work in multiple hourly positions. A work week is Sunday-Saturday.EXPECTATIONSPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Will have contact – in person, by email, or by phone – with staff, students, and the general public.Must exhibit a sensitivity to and an understanding of the diverse academic, socio-economic, cultural, and ethnic backgrounds of staff and students, and to staff and students with disabilities.Regular and punctual attendance is an essential function of each employee.
