Operations & Finance Coordinator
GoodJanes · Remote · Full-Time
Location: Remote
Type: Full-time
Reports to: VP of Operations
Compensation: $55,000
About GoodJanes
GoodJanes is a clean beauty skincare brand on a fast growth trajectory — we recently launched into Sprouts Farmers Market nationwide and are expanding into Kroger. We are a lean, high-impact team where every person owns meaningful work and can see their contribution to the brand's growth directly. We move quickly, care about what we make, and are building something worth being part of.
About the Role
We are looking for a sharp, detail-oriented Operations & Finance Coordinator to work directly alongside our VP of Operations and support the day-to-day operational and financial workload of a fast-growing CPG brand. This role is the operational backbone of our retail and fulfillment function — you will own the KeHe distributor relationship, manage purchase order processing, handle financial reporting, and keep the administrative engine of the business running smoothly.
This is not a passive support role. You will be hands-on, managing real processes that directly impact revenue, retail relationships, and business compliance. KeHe experience is a non-negotiable requirement for this position — if you have worked in the natural/beauty CPG space, have direct hands-on experience with KeHe, and are comfortable in both operational and financial environments, we want to hear from you.
What You Will Own
Distributor & Retail Operations
- Manage the KeHe Connect portal on a day-to-day basis
- Receive, process, and enter purchase orders into Extensiv
- Create and send invoices for all retail POs and track accounts receivable
- Monitor and resolve UDR (Unloading Discrepancy Report) notices from KeHe — investigate discrepancies, correct invoices, and communicate across impacted teams
- Coordinate retail shipments with the fulfillment center to ensure accuracy and on-time delivery
- Monitor EDI transaction flow through SPS Commerce once connection is fully active
Financial Support
- Compile and organize monthly sales reports across all platforms (PayPal, Authorize.net, retail) and prepare packages for the company accountant
- Track and reconcile retail invoices, chargebacks, and billing discrepancies
- Assist with accounts receivable follow-up with KeHe and other retail partners
- Support annual insurance renewal process and vendor contract documentation
Inventory & Fulfillment Coordination
- Track inventory levels across DTC, Amazon, and retail channels
- Flag reorder needs based on sales velocity and lead times
- Manage day-to-day communication with the fulfillment center
Administrative
- Maintain organized records for vendor agreements, contracts, and compliance documentation
- Support day-to-day administrative functions as the business scales
What We Are Looking For
- MUST HAVE KeHe experience. Direct, hands-on experience with KeHe — this is a hard requirement; portal navigation, PO management, and distributor processes must be familiar territory
- Background in the beauty, personal care, or natural products CPG space strongly preferred
- Finance or bookkeeping experience — comfortable pulling reports, reconciling invoices, and organizing financial data
- Familiarity with EDI and retail compliance requirements (case pack specs, GTINs, UDRs)
- Experience with order management systems such as Extensiv
- Highly organized and detail-oriented — this role involves many moving parts across multiple channels simultaneously
- Proactive communicator who can manage relationships with external partners (fulfillment centers, distributors, buyers) independently
- Comfortable in a fast-paced, small-team environment where priorities can shift quickly
- Proficiency in Excel/Google Sheets for financial tracking and reporting
Nice to Have
- Experience with Kroger or other major natural retail buyers
- Familiarity with SPS Commerce or other EDI platforms
- Experience working with 3PL fulfillment centers
What We Offer
- Salary: $55,000
- Fully remote position
- A front-row seat to scaling a clean beauty brand into major national retail
- A small team where your work is visible, valued, and makes a direct impact
- Opportunity to grow with the brand as we expand distribution
How to Apply
Please submit your resume and a brief note specifically describing your hands-on experience with KeHe. Applications without direct KeHe experience will not be considered for this role.
GoodJanes is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Pay: $50,000.00 - $55,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: Remote
