Development Coordinator
Help & Hope Center works alongside our community to ensure individuals and families have access to basic needs and the opportunity to move toward stability. We believe fundraising is about building relationships, sharing responsibility for community care, and connecting people to meaningful ways to take action.
This role plays an important part in that work by supporting the systems and communications that connect donors, partners, and our mission.
General Information
Reports To: Development Director
Full Time: 40 hours per week
Status: Regular
Salary: $45,000–$50,000, depending on experience and qualifications
Benefits: Paid time off and holidays, and the opportunity to grow within a collaborative, mission-driven organization.
Role Summary
The Development Coordinator helps achieve the mission of HHC by supporting all fundraising and communications functions at Help & Hope Center. This role provides key development operations support, including managing data and gift processing in Salesforce, documenting departmental processes and procedures, and providing administrative support for the Executive Director and Development Director.
This position supports annual giving and works closely with the Development Director to align donor, marketing, and agency strategies. The Development Coordinator also contributes to external communications, ensuring consistent and timely messaging across platforms.
The Development Coordinator must have excellent communication skills (both oral and written), attention to detail, and familiarity with or willingness to learn Salesforce to accomplish annual fundraising and communications goals.
Responsibilities
Development Administration
- Responds to administrative support needs for the development team.
- Contributes to donor stewardship and donor care efforts.
- Manages donor database (Salesforce); ensures data accuracy and cleanliness; builds reports to support data-driven decision-making.
- Assists in planning and executing donor events.
Communications & Marketing
- Works with the Development Director to develop and maintain a social media and communications calendar aligned with fundraising priorities, donor engagement, and agency goals. Executes scheduled communication across all platforms.
- Creates and coordinates marketing materials for fundraising, volunteer, or agency-wide campaigns, including digital and print pieces.
- Develops and executes content for emails, social media, and donor and agency-wide communications, including scheduling, posting, and sending communications.
- Maintains and updates the Help & Hope Center website as directed by the Development Director.
- Ensures consistent branding and messaging across all development and agency communications.
- Collaborates with staff to gather stories, program updates, and impact content to support fundraising and communications efforts.
- Tracks and reports on communications and marketing performance, including social media engagement, email metrics, and campaign effectiveness.
Additional
- Available to attend development-related meetings, events, and other HHC events, including evenings and weekends.
- Other responsibilities as assigned by the Development Director.
Required Competencies, Knowledge, Skills, and Attributes
- Attention to Detail
- Excellent Oral and Written Communication
- Donor Focused
- Ethics, Integrity, Trustworthiness
- Passion for serving others and those in need
- Interpersonal Skills
- Strong Organizational and Planning Skills
- Problem Solving and Decision Making
- Time Management
- Process and Systems Management
- Team Player
Qualifications
- BA/BS degree preferred
- Experience managing social media platforms and digital communications, including email and social media content
- 2+ years of donor development or related experience preferred
- Proficient in Canva or similar graphic design tools
- Proficient in Microsoft Word, Excel, and PowerPoint
- Experience with Salesforce or similar CRM preferred
Pay: $45,000.00 - $50,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person
