Our Mohs Surgery Center is hiring for our Front office. We are looking for someone who is comfortable taking initiative and is task-oriented. Must be Customer Service driven with a team-oriented mindset. This candidate must have a strong work ethic, able to multi-task, and able to work well with others.
Job Summary:
The Front Office Role assists with the efficient operation of the front office, to provide excellent customer service to our patients and prospective patients. As the first impression of the surgery center, they reflect the standards and level of care that patients can expect to receive for the entire visit.
Essential Duties & Responsibilities, but not limited to:
- Greet all patients as they arrive for appointments.
- Check-in patients and make sure that demographic and insurance information in the chart is correct.
- Provide patients appropriate forms to fill out if not received via online submission.
- Request and scan copies of insurance card and driver’s license (if applicable).
- Verify Insurance prior to appointments and surgery.
- Ensure that required referral forms are in the patient’s chart.
- Input new demographic and insurance data in EMR.
- Answer telephone; respond to inquiries, callbacks, and take messages as needed.
- Schedule new, surgery and post-op appointments.
- Check-out patients, collect co-pays, office and surgery visits, and deposits when necessary.
- Setting up payment plans and makes financial arrangements with patients when necessary.
- Explaining procedures to patients so they are aware of restrictions/expectations.
- Comply with all HIPAA and OSHA regulations
Skills:
- Interpersonal skills to deal effectively and courteously with patients
- Able to speak clearly
- Good verbal and written communications skills
- Correct grammar and spelling skills
- Computer literate
- Strong ability to Multi-Task
- Electronic Medical Records experience desired
- Prefer 2 plus years in a medical practice
Hours of Operation are as follows: Monday – Friday 7:30 am to 4:30 pm.
Hourly Pay: $16-18.50/hr based upon experience
WHILE WE UNDERSTAND YOUR ENGAGEMENT, WE ASK THAT YOU REFRAIN FROM CALLING OUR OFFICE TO CHECK APPLICATION STATUS. INSTEAD, PLEASE CHECK YOUR INDEED ACCOUNT FOR UPDATES.
Job Type: Full-time
Pay: $16.00 - $18.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Ability to Commute:
- The Woodlands, TX 77380 (Required)
Ability to Relocate:
- The Woodlands, TX 77380: Relocate before starting work (Required)
Work Location: In person
