Position Summary
Howard Hanna Real Estate | Tracey Hernly & Co. is seeking a friendly, organized, and
customer-focused Front Desk Receptionist to be the first point of contact for clients, agents, and
visitors. This position is responsible for creating a welcoming office environment while providing
administrative support to ensure the office operates efficiently.
The ideal candidate is professional, detail-oriented, enjoys working with people, and thrives in a
fast-paced real estate office.
Key Responsibilities
Reception & Customer Service
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Welcome clients, visitors, and vendors with a positive and professional attitude.
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Answer and direct incoming phone calls promptly.
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Respond to general office inquiries in person, by phone, and via email.
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Maintain a clean, organized, and welcoming reception area.
Administrative Support
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Assist agents and staff with daily administrative tasks.
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Schedule appointments and conference room use.
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Prepare listing and closing packets as needed.
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Scan, copy, print, and file documents.
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Manage incoming and outgoing mail and deliveries.
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Maintain office supplies and place orders when necessary.
Marketing Support
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Assist with creating and printing marketing materials.
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Help coordinate social media posts and office announcements.
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Update office displays, brochures, and promotional materials.
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Support company events and community outreach activities.Office Operations
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Maintain client records and office databases.
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Assist with transaction paperwork and organization.
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Coordinate with vendors, title companies, lenders, and clients when needed.
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Help ensure office procedures are followed and administrative tasks are completed
accurately.
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Light Cleaning
Qualifications
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High school diploma or equivalent.
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Previous receptionist, administrative, or customer service experience preferred.
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Strong communication and interpersonal skills.
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Excellent organizational and time-management abilities.
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Ability to multitask in a fast-paced environment.
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Professional appearance and demeanor.
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Positive attitude with a willingness to learn.
Preferred Skills
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Microsoft Office (Word, Excel, Outlook)
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Google Workspace
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Basic Canva knowledge is a plus
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Ability to quickly learn real estate software and office systems
Desired Characteristics
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Friendly and welcoming
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Dependable and punctual
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Detail-oriented
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Team player
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Self-motivated
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Excellent problem-solving skills
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Maintains confidentiality
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Strong customer service mindset
Schedule
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Part-time●
Monday–Friday
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Occasional evenings or weekends for special events may be required.
Pay: $18.00 - $20.00 per hour
Work Location: In person
