Concierge Security Associate in the Waltham area, Full-Time 1st Shift & 2nd Shift

Job Details

Northeast Security is seeking Security Concierge Officers for premiere Class A buildings in Waltham.

Pay Rate: $21.05/hour

Schedule: Monday-Friday 7:00am-3:00pm

Friday-Tuesday 3:00pm-11:00pm

**Role offers parking on-site**

**Must have a valid driver's license and be able to pass a 5-year driving record check**

Security Concierge Responsibilities include but are not limited to:

Concierge will be front facing and a direct representation for not only the building, but the clients that are in the building as well.
Concierge will need to uphold the client’s appearance and culture at all times along with making guests feel welcomed and approachable.
Must keep a professional appearance.
Must remain on post at all times.
Positive phone demeanor and superior written and verbal communication skills are essential
Must have a service-oriented mindset and be capable of making every guest feel valued
Ensure timely notification of all serious incidents.
Basic computer knowledge
Maintain effective communications with all assigned security personnel.
Ensure that assigned security personnel are kept up-to date on any modifications to procedures, policies, or regulations.

Assume other duties as required by either Client or Northeast Security, Inc

Security Concierge Skills:

Excellent customer service skills and service delivery orientation
Client Management Skills
Strong Leadership skills.
Strong attention to detail
Strong written and verbal communication skills
Ability to show responsibility and friendliness towards clients and residents.
Strong professionalism
Ability to solve conflict/problem solve.
Maintain the highest ethical and professional standards.
Must be able to multi-task and self-manage in a dynamic environment.
Must be knowledgeable of all company policies and procedures.
Maintain effective relationships with all levels of the company and client organizations

Security Concierge Requirements:

Customer Service Experience required.
Minimum of 1-year of Security experience required.
Neat and professional appearance
Dependable means of transportation
Ability to communicate clearly and effectively in English (both written and verbal)
High School Diploma/GED Equivalent
Candidates must also be able to successfully pass ALL pre-employment background, and drug screenings.
Valid Driver's License and clean driving record of three years or more is required.
Must be at least 18 years of age.

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