Job Overview
We are seeking someone who is both enthusiastic about building within a radical worker-owned cooperative and who is experienced in a variety of cafe & restaurant work! This is a high-volume and fast-paced cafe & bakery with light fare. Usually, all new hires are trained and expected to have experience on a variety of positions, including kitchen, barista, expo, register, and dishwashing. All new workers are on a path toward worker-ownership (equal share and governance in the cooperative) after a year of working with us and may expand from part-time into full-time hours as more shifts open up. This position is for around 28 hours per week.
Opening shifts are typically from 6:30am-1pm and closing shifts are from 10:30am-4pm.
Duties
- Regularly on-time to shifts with little to no call-outs.
- Application of techincal knowledge in coffee, food service, customer service, and other skills needed for the job.
- Listening to others, incorporating constructive feedback, and resolving interpersonal conflict in a professional manner.
- Participation in workplace governance structures.
- Maintaining cleanliness in all areas, inside and outside, of the cafe.
- Manage time effectively to ensure prompt service during peak hours.
- Collaborate with other staff to ensure timely food & drink delivery, and address any customer inquiries or concerns.
- Adhere to health and safety regulations within the food industry.
Requirements
- Previous experience in a high-volume cafe as a barista, line cook, expo, or similar environment is required.
- Strong customer service skills with a focus on creating a welcoming atmosphere for guests.
- Ability to work efficiently in a fast-paced environment while maintaining attention to detail.
- Basic knowledge of retail math for handling transactions and drawer counts accurately.
- Familiarity with food preparation techniques.
- Familiarity with specialty coffee and espresso drink builds.
- Excellent time management skills to prioritize tasks effectively and arrive to shifts on time regularly.
- Ability to work as part of a team and communicate effectively with colleagues.
- A positive attitude and willingness to learn are essential for success in this role.
- Passion for workplace democracy and building a radical worker-cooperative.
Compensation & Benefits
- Wages are around $19-22 per hour after tips.
- MD sick time applies.
- Free shift meals and paid breaks.
- Mutual aid fund is offered.
- Paid time off accrued after 1st year of employment.
Join us as we strive to set a higher standard for our industry for both workers and the people we serve!
Pay: $19.00 - $22.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid sick time
- Paid time off
- Paid training
People with a criminal record are encouraged to apply
Experience:
- Cafe or Restaurant: 2 years (Required)
Shift availability:
Ability to Commute:
- Baltimore, MD 21211 (Required)
Ability to Relocate:
- Baltimore, MD 21211: Relocate before starting work (Required)
Work Location: In person