Job Summary
We are seeking a dynamic and organized HVAC Office Associate to join our team! In this vital role, you will serve as the first point of contact for clients, vendors, and team members, ensuring smooth office operations and exceptional customer service. Your energetic approach and attention to detail will help maintain an efficient work environment, support administrative functions, and foster positive communication across all levels of the organization. If you thrive in a fast-paced setting and possess strong office management skills, this is your opportunity to contribute to a thriving HVAC company dedicated to excellence.
Duties
- Manage front desk responsibilities, including greeting visitors, answering multi-line phone systems, and directing calls with professional phone etiquette
- Handle scheduling, calendar management, and appointment setting for technicians and clients using Google and Housecall Pro.
- Perform data entry.
- Maintain organized filing systems for confidential documents, service records, and client information
- Provide exceptional customer support by responding promptly to inquiries via phone or email and ensuring client communication is clear and professional
- Support administrative tasks like typing reports, managing client files, and handling confidential information with discretion
Skills
- Proficiency in Google Workspace applications and Housecall Pro (not required willing to train right candidate).
- Previous expierence in Dispatching software
- Strong computer literacy with excellent data entry skills and attention to detail
- Excellent organizational skills with the ability to multitask efficiently in a busy office environment
- Bilingual abilities are highly desirable
- Exceptional phone communication skills with proper phone etiquette and professionalism
- Ability to handle confidential information responsibly while maintaining a high level of accuracy
- Strong customer service orientation with excellent interpersonal skills and a friendly demeanor
Join us as an HVAC Office Associate where your enthusiasm meets your expertise! Help us deliver outstanding service while growing your career in a supportive environment that values initiative, organization, and communication.
Pay: Up to $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
