Overview
Smile at Ashburn Dental is seeking a warm, energetic, and organized Dental Front Desk / Receptionist to join our practice! In this vital role, you will be the welcoming face of our office, managing patient check-ins, answering phone calls, handling scheduling, and coordinating insurance and billing details to ensure a seamless experience for our patients.
Responsibilities
- Warmly greet patients upon arrival and assist with check-in and check-out procedures.
- Answer incoming calls, address patient inquiries, and schedule appointments efficiently.
- Verify dental insurance coverage, benefits, and eligibility prior to patient appointments.
- Process patient payments, collect co-pays, and discuss treatment estimates and financial arrangements.
- Maintain accurate patient records and coordinate schedule flow with the clinical team.
- Ensure full compliance with HIPAA and patient confidentiality guidelines.
Skills & Qualifications
- Prior experience in a dental office front desk, administrative, or customer service role.
- Knowledge of dental terminology, scheduling, and dental insurance procedures.
- Experience with dental practice management software (such as Dentrix, Eaglesoft, or Open Dental).
- Strong computer proficiency, including Microsoft Office.
- Excellent communication, phone etiquette, and customer service skills.
- Highly organized with strong attention to detail and the ability to multitask in a fast-paced environment.
Pay: $18.00 - $24.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Free parking
- Paid time off
- Paid training
Work Location: In person
