Company Overview
Dr. Darlene Okura, OD is a private optometry practice dedicated to providing exceptional eye care services. Our mission is to enhance the vision and overall health of our patients through personalized care and advanced optical solutions.
Summary
We are seeking a skilled and compassionate Optometric Assistant/Optician to join our team at Dr. Darlene Okura, OD. Located in a welcoming environment, this role is vital in delivering high-quality eye care and ensuring patient satisfaction while contributing to the growth of our practice.
Responsibilities
- Customer service: Greeting customers, answering questions, and helping customers choose frames and lenses
- Sales: Selling eyewear, accessories, and insurance packages
- Appointments: Scheduling and canceling appointments, and making follow-up appointments
- Technical: Measuring frames, taking visual acuity measurements, and performing pre-screening tests
- Administrative: Answering phone calls and emails, updating patient files, and filing insurance claims
- Inventory: Maintaining inventory levels of glasses, contact lenses, and accessories, and ordering optometric supplies
- Returns: Assisting with returns and preparing credit forms
- Mail: Processing mail deliveries and routing frames and other merchandise
Optical assistants should have good customer service skills, a positive attitude, and an eye for detail. They should also be a team player who is open to sharing ideas and learning from others.
Qualifications
- High School diploma or equivalent required
- Strong organizational skills
- Excellent interpersonal skills and ability to communicate clearly and effectively with patients, staff, managers and doctors
- Outstanding accuracy and attention to detail
- Working knowledge of proper sales techniques
- Basic computer literacy with experience using Microsoft Office Word, Excel, and Outlook a plus
- Minimum of 2 years’ experience in reception, clerical, or customer service fields
- Experience with medical billing processes is a plus but not required.
- Compassionate approach towards patient care, especially for senior clients.
- Ability to work collaboratively within a clinical team.
If you are passionate about providing exceptional eye care and want to make a difference in patients' lives, we invite you to apply today and become a valued member of our team at Dr. Darlene Okura, OD.
Job Type: Full-time
Pay: $23.31 - $30.00 per hour
Expected hours: 27 – 33 per week
Work Location: In person
