About Us:
Welcome to db sutton & company, where we bring together a top-tier salon, and a curated wine shop. We are a very inclusive and friendly space that values a positive attitude and strong work ethic.
We are seeking a friendly and organized part-time receptionist with availability Monday-Friday 9:30 am - 2:30 pm and occasional Saturday availability to join our team. If you have a passion for customer service, enjoy a fast-paced environment, excel at multitasking, and love working in a diverse setting, we’d love to hear from you! Pay starts at $15/hr with room for growth depending on personal goals, this could include a track to become shop manager, or to work as a stylist if currently pursuing a cosmetology license.
Responsibilities:
- Greeting Clients: Warmly welcome and check-in clients for salon appointments, handle inquiries about our wine selection, and assist customers with boutique purchases.
- Scheduling & Appointments: Manage and coordinate appointments for the salon, ensuring an efficient, accurate, and smooth scheduling process.
- Phone & Email Management: Handle phone calls and emails with professionalism, providing information and addressing customer inquiries or concerns.
- Customer Service: Provide exceptional service and engagement to all visitors, addressing their needs and ensuring a positive experience in all areas of our business.
- Sales Support: Process transactions for the salon, wine shop, and boutique, although a background/knowledge in wine and clothing is not required
- Administrative Tasks: Perform general clerical duties including completing opening/closing checklists daily, maintaining a clean salon and shop environment, and managing the reception area.
Qualifications:
- Experience: Previous experience as a receptionist or in a customer service or retail role is preferred.
- Skills: Excellent communication and interpersonal skills, strong organizational abilities, and a keen attention to detail.
- Tech Savvy: Proficiency with general computer skills and Microsoft Outlook and Google Drive programs; ability to learn new computer systems; experience with scheduling software or Canva graphic designs are a plus.
- Adaptability: Ability to juggle tasks and work efficiently in a dynamic, multifaceted environment while maintaining a high level of organization; ability to deal with frequent changes and utilize problem-solving skills.
Job Type: Part-time
Pay: From $15.00 per hour
Benefits:
Work Location: In person
