About the Role
We’re looking for a detail-oriented and proactive Fleet Repair Coordinator to join our team! In this role, you’ll coordinate, troubleshoot, and facilitate repair services for our commercial fleet equipment. You’ll serve as the key point of contact between drivers, dispatch, and maintenance teams—ensuring fast, effective solutions for both local and over-the-road (OTR) repairs.
If you’re skilled at problem-solving, thrive in a fast-paced environment, and have a solid understanding of fleet operations, this is the perfect opportunity to make an impact on a growing team.
What You’ll Do
- Serve as the first point of contact for drivers reporting equipment breakdowns or mechanical issues.
- Assess repair needs and determine the best response—on-site service, mobile repair, or shop scheduling.
- Coordinate with internal mechanics, external vendors, and towing services.
- Develop accurate repair estimates for materials, supplies, and labor.
- Track repair progress and keep drivers and fleet managers informed.
- Maintain detailed logs of service calls, repairs, and parts used.
- Support preventive maintenance scheduling and ensure compliance with DOT safety standards.
- Utilize fleet management and communication tools such as Samsara and TMW.
- Verify warranty and service coverage; explain provisions and exclusions.
- Build and maintain strong vendor relationships and arrange towing or temporary transportation when needed.
- Create and run service and maintenance reports as required.
What You Bring
- High school diploma or GED required; technical school or mechanical background preferred.
- 2+ years of experience in fleet maintenance, trucking operations, or a related field.
- Knowledge of tractor and trailer mechanical systems and repairs.
- Strong computer literacy and comfort with fleet management software.
- Excellent communication, problem-solving, and multitasking abilities.
- Strong organizational and time management skills.
- Ability to make quick, informed decisions in a fast-paced environment.
- Willingness to work flexible hours or be on-call for emergency repairs.
Key Skills
- Customer Service & Communication
- Mechanical Knowledge
- Problem Solving & Decision Making
- Time & Project Management
- Vendor & Relationship Management
- Attention to Detail & Professionalism
- Safety & Compliance Awareness
Why Join Us
- A collaborative, team-focused environment
- Opportunities for growth within fleet operations and maintenance
- Competitive pay and benefits package
- The chance to make a direct impact on operational efficiency and driver satisfaction
Job Type: Full-time
Pay: From $23.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
