Everglow Miami is a modern medical spa and wellness clinic focused on GLP-1 medical weight loss, skin health, and aesthetic medicine.
We combine advanced medical treatments with a luxury patient experience — where every detail of a client’s visit is intentional.
We’re seeking a part-time Front Desk Receptionist/Client Coordinator to join our team in-office. This person will be the first point of contact for our patients — responsible for creating a warm, professional, and organized front desk environment.
Position Overview
The Receptionist will manage client check-ins, scheduling, and communication across phone, text, and in-person interactions.
You’ll also assist with basic administrative and marketing support as needed. This role is ideal for someone friendly, organized, and comfortable multitasking in a clinical spa environment.
Responsibilities
- Greet clients upon arrival and provide a welcoming, polished first impression.
- Handle phone calls, texts, and emails — including appointment scheduling and follow-ups.
- Confirm daily appointments and coordinate with medical staff to ensure smooth patient flow.
- Assist with intake paperwork, payments, and membership tracking.
- Maintain office presentation (front area, treatment rooms, refreshment setup).
- Support outbound call campaigns during promotions or high-demand weeks.
- Help with light marketing tasks such as collecting testimonials or updating appointment boards.
Requirements
- Previous front desk, receptionist, or customer service experience (medical or spa setting preferred).
- Strong communication and organization skills.
- Comfortable using computer systems (Boulevard, GoHighLevel, or similar scheduling software experience is a plus).
- Professional, calm, and detail-oriented under pressure.
- Available to work Saturdays and one to two weekdays as needed.
- Must be reliable and punctual.
Compensation & Schedule
- Part-time position (15–25 hours/week).
- Schedule: Saturdays required; weekday hours flexible based on patient volume.
- Compensation: $17–$19/hour depending on experience.
Ideal Candidate
- Enjoys a mix of administrative and client-facing work.
- Can handle phones, messages, and in-person guests simultaneously with professionalism.
- Has a genuine interest in wellness, skincare, or aesthetics.
- Thrives in a small, fast-growing, and high-standard environment.
Job Type: Part-time
Pay: $17.00 - $19.00 per hour
Application Question(s):
- Have you previously worked in an outbound calling or appointment-setting role? What were you calling about?
- Describe a time you had to juggle phones, walk-in clients, and administrative tasks at the same time. How did you stay organized?
- This role will require regular weekend availabilities. Will you be able to commit to Saturdays on a regular basis?
Language:
- Haitian Creole (Preferred)
- Spanish (Preferred)
Work Location: In person
